What is your typical process for working with a new customer?
The normal process when working with a new customer is to call, text, and/or chat about what the client is wanting to have done. Always making sure that we are on the same level of understanding. Once the project has been agreed on, I send over a simple contract for the client to sign. From there on out, it's just a matter of time until completion!
What education and/or training do you have that relates to your work?
I have previously worked for Apple, Inc. for a 2 years, worked with a few local PC repair shops for 2 years, and have a passion for technology to figure out how everything works.
How did you get started doing this type of work?
I first got started in technology support and website design back in 2008 when I was first hired on as a website design's apprentice. Since then my pursuit of knowledge to understand how technology operates has only grown.
What types of customers have you worked with?
I have worked with couples out of their own home to large multi-location businesses. If there is a need, I plan to fill it.
What advice would you give a customer looking to hire a provider in your area of work?
Advice that I would suggest to a customer looking to hire a provider is to always do your research. Look at their reviews on as many social media platforms as possible. I would encourage to look for businesses that have a healthy online presence (website, social media, blogs, etc.)