FAQs
- What is your typical process for working with a new customer?
Step 1: Discover if we are a good match. Let's chat and discover if I can meet your needs, dates, and location. Step 2: Meet and Plan. I come over for a complementary meeting. Your family and I get comfortable with each other and you show me your cat's routine. I take lots of notes on how best to care for your cat(s) and home and I collect emergency contacts, vet info, and a key. We decide on the dates and times to start and finish service and we both sign a service agreement. Step 4: Prepare for your trip. I send you a checklist to help you prepare your home and cat(s) for your trip. Step 5: You enjoy your trip. I stay at your home and perform the care as agreed. I send you updates with pics or videos so that you can see how well your kitties are doing. Step 6: You return to a home that is as clean or cleaner than you left it and a kitty who is loved, not lonely.