Rat Busters LLC

Boca Raton, FL

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About this pro

How does your business stand out?

For Florida animal control, Rat Busters is your first and only call! We specialize in rat removal, animal control, nuisance wildlife trapping and animal prevention services for your home or your business. Who Ya Gonna Call? Rat Busters! 844-BYE-RATS

What do you enjoy about the work you do?

We love helping homeowners and business owners to get rid of any nuisance wildlife problems and relocating or using the most humane ways of removing all animals. We specialize in the removal and prevention of Rats, Raccoons, opossums, squirrels, birds, iguanas, muscovy ducks, armadillo's and any nuisance wildlife. Who Ya Gonna Call? Rat Busters! 844-BYE-RATS

Location

Boca Raton, FL 33431

Years in business

1

Number of employees

5

Times hired on Thumbtack

44

Reviews

34 Reviews
  • Diego S. Jul 20, 2017
    Pest Control Services
    Verified Review
    the work was done
  • William J. Jul 16, 2017
    Rodent and Animal Removal
    Verified Review
    First of all I was able to set up the first visit through thumbtack without speaking a word, always accomplish via text. They gave me an estimated times of arrival which were correct. When we did trap an animal, they were they were there to pick it up when they said they would be. It was a pleasure dealing with Ratt Busters.
  • Stu N. Jul 6, 2017
    Rodent and Animal Removal
    Verified Review
    I couldn't have found a better or more efficient company to solve my problem.
  • Thumbtack Customer Jun 27, 2017
    Ridiculous, he sends me a guy to give me a quote which I have done with 3-4 guys and he is saying this trip of estimation is 225 to start with now I will put traps and your total bill will be 799. ARE U KIDDING ME. THE guy goes on blackmailing me on the second sentence that I had your audio recording from yesterdays call.
  • Sachin C. Jun 22, 2017
    Rodent and Animal Removal
    Verified Review
  • Rossni P. May 30, 2017
    Great Service done in a timely manner that exceeds my expectations. This is a company that was very proactive in removing my issue.
  • Benjamin E. May 30, 2017
    Response Time, Quality Of Work, Personable Technicians
  • John H. Apr 20, 2017
    Rodent and Animal Removal
    Verified Review Updated
    Good
    Fast response and on time.
  • Verified Review Original
    Good
    Fast response and on time.
  • Charity D. Mar 28, 2017
    Preventative Pest Measures
    Verified Review
    No complaints!
    Appointment went as scheduled. Technicians were thorough and knowledgeable. A little pricey, but I guess you get what you pay for. Recommended!!
  • Olli S. Mar 8, 2017
    Rodent Removal
    Verified Review
    Quick response, solid work but need more accurate price quotes.
    We had a sudden and unexpected rat problem in our house which escalated quickly. We called Rat Busters and they showed up a few hours later. While they were here, they did a full inspection, set traps and closed up a few holes to block access. Within 10 mins, they got the rat causing all the trouble and we've been rat free ever since. Solid work and nice guys. The only thing I would mention as a negative is the price quoted on the phone was $300 less than what we were charged as they finished. That's quite a difference. Otherwise, great job.
  • Pat R. Feb 3, 2017
    Rodent Removal
    Verified Review
    Rats not Mice.. Not very Nice.
    they told me I had mice when I had rats. Changed the whole nature of trapping the critters.
  • Robert O. Dec 21, 2016
    Shutter Removal
    Verified Review
    Shutter Removal
    Job was to take down shutters on two floors, first time they showed up with no ladder. Second time, did not remove all shutters. I still have 3 shutters to take down.
  • David H. Nov 28, 2016
    Rodent Removal
    Verified Review
    great service and true professionals
    Great service, and they came within 1 hour of calling. They checked all around the house for any possible roof entrances and then checked and cleaned and disinfected the different areas in our roof crawl space. Super Job! and on time!
  • Sherlyn T. Nov 21, 2016
    Rodent issues
    The services provided by Rat Buster is just amazing. It is so nice to know that my rodents issue is being handled by professionals who knows exactly what to do. I could not ask for anyone better than them. Highly recommended to anyone with Rodent issues.
  • Gen Li J. Nov 21, 2016
    Satistied Customer
    Rat Busters always provide us good service! More power!
  • Christopher B. Nov 21, 2016
    Love it
    rat busters was great
  • Christopher L. Nov 21, 2016
    Amazing & Prompt
    Very professional and very happy with there service. They showed up on time for the appointment and they called me to let me know when they were leaving their previous job which saved me hours of waiting around! Thanks RATBUSTERS!
  • Bill M. Nov 21, 2016
    SEE YA RATS
    My attic was infested with rats now its not Thanks Ratbusters
  • Patrick S. Nov 21, 2016
    Reliable!
    Very realiable and quick service. They were in and out in no time and solved our problems. Also very reasonably priced.
  • Ellen W. Nov 21, 2016
    No More Rats!
    Fast and efficient! The rats in my house? Gone! If only they can take my husband out the house! Lol jk. Great work from these boys. Highly recommend them!
  • Alex G. Nov 21, 2016
    Great service
    I love your company. Very thoughtful technicians who were experienced and kind. They were willing to work around my situation being that I have 2 children.
  • Lydon M. Nov 14, 2016
    Shutter Removal
    Verified Review
    I Needed shutters removed from 7 first floor windows and 1 second story slider. I also needed 1 accordion shutter opened and secured on 2nd floor. They forgot to remove shutters on one window on the first floor!!!! They did not re-screw bolts back into the house after removing the shutters (they only unscrew 1/4 inch for removal and left them unscrewed), they also just unlocked the second floor accordion shutter and did not secure it with the slider bars so it's barely open. I was rushing out and even tipped them $20 extra without going around and looking at their work. Again, bonehead mistake on my part. Not to mention they quoted me $340 to just remove them! They settled for $200 after I was quoted $350-$400 for my entire house installed and removed!... plus my $20 tip. I would honestly say they need to stick with pest control only and although they were nice guys, that's just unacceptable by anyone's standards.
  • Michael M. Oct 30, 2016
    Rodent Removal
    Verified Review
    About average, could be better
    Nice guys, caught a few things, but didn't ensure they solved my problem completely and more worried about doing a quick job and moving on.
  • Jorge R. Oct 27, 2016
    Rodent Removal
    Verified Review
    Good Job !
    Very helpful service.
  • Fulvia S. Sep 25, 2016
    Rodent Removal
    Verified Review
    Great company
    Great service, very professional and reliable, and most importantly, we got rid of the unwanted visitors!!!!!
  • Chris P. Sep 17, 2016
    Rodent Removal
    Verified Review
    Great Job
    The guys did a great job from day 1 till the last clean up. Came every 2/3 days to check traps, rebait and clean up. Thanks guys
  • Angela E. Sep 17, 2016
    Rodent Removal
    Verified Review
    Disappointed.
    I thought they were coming out to do something different than what we did. They put out very small rat traps that did not work. We bought big rat traps and we caught the rat!
  • John B. Sep 2, 2016
    Rodent Removal
    Verified Review
    Reliable
    Rat Busters showed up the same day I called. Nice,friendly staff. Always addressed my concerns. Guarantee their work.Would recommend, and do business with them again. Thanks, Kevin and crew! John Bee.
  • Isaac M. Aug 30, 2016
    Rodent and Animal Removal
    Verified Review
  • Jason O. Aug 24, 2016
    Pest Control Services
    Verified Review
  • Guillermo L. Aug 14, 2016
    Rodent Removal
    Verified Review
    The manager Mr Dru told me that there were be no rats any more in my bathroom atic after they come, because they are profetional and certified,that they were coming to put traps and all needed. They only shut all around the internal a/c conduct holes between walls inside my home,but rats inside the atic are stil there. They charged $ 150.00 to put foam in that wall holes, 45 minutes work almost not needed because rats are in the bathroom atic only no inside walls. Guys who came were very kind.
    Rat Busters L. Aug 15, 2016

    Guillermo, I am sorry that you still have rats in the attic and walls of your apartment building. I understand that you must be frustrated by this situation. Unfortunately your apartment is on the 1st floor and we can not perform work in the attic or the rest of the building without the consent of the building owner. We did however agree, and complete, the entry seals in your unit so that no rodents would ever enter your own personal apartment. To my understanding the seals we installed worked and you do not now have any rodents in your actual unit. Please consider the fact that we asked you for the building owner/management's contact information but you did not have that info to supply us. Also, when you factor the man hours for the 2 technicians we dispatched to your home, including the 1 hour round trip drive and the hour they spent at the property we believe our fee for service is more than fair. Please send us the contact info for the building owner and we will do everything in our power to seal the entry points of the entire building so not only you but your neighbors will be free from those pesky rats.

  • Francesca D. Aug 13, 2016
    Rodent and Animal Removal
    Verified Review
    Knowledgeable, friendly staff. Would recommend.
  • Mrs. B. Aug 10, 2016
    Rodent Removal
    Verified Review
    Great Technicians, Did the job well!!
  • Brittany M. Aug 5, 2016
    Rodent and Animal Removal
    Verified Review
    Kevin with Rat Busters is the definition of fast and professional. I had a raccoon issue that was extremely time sensitive and within 15 mins he was at my home! Not to mention in his personal car because everyone was out and on jobs. I hope I don't another raccoon problem - but if I do I know without a doubt who I will be calling!
    Rat Busters L. Aug 8, 2016

    It was my pleasure to help you to quickly and humanely take care of your raccoon situation! I hope you don't have a situation with another raccoon or any other nuisance wildlife but if you do I will always be here to help you out. You were a great client and I enjoyed meeting you! Thanks, Kevin O'Neill

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Every job is unique and requires a different approach and therefore a different fee for services performed. All of our prices are fair and we will never try to gouge you! We want your referrals and by treating everyone fairly that is how we have become the premier name in the area so quickly! Good news spreads fast. A word of caution, anyone who tries to give you a low flat price without gathering more information is likely trying to pull a bait and switch on you. Please be careful as some in the industry are not as professional as they should be. We are always here to help you price match and make sure that you are hiring a professional company to do the job.
What is your typical process for working with a new customer?
Every customer has different needs and a different situation so the first step is to have a friendly chat! Once we fully understand what type of problem you have and know what your needs are we will provide you with an assessment of what needs to be done and what the next steps are to get your problem solved ASAP. We promise to show up when we say we will, give you excellent customer service and use professional skills and knowledge to take care of you and your family. Keep in mind that we offer a LIFETIME Guarantee on all of the work that we perform. Give us a call now and we will help you solve your problem today!
What education and/or training do you have that relates to your work?
All of our "Field Techs" are certified by the state of FL as Licensed "Wildlife Management Specialist" and carry the commercial wildlife management certification which requires the to best a test demonstrating their thorough grasp of the most effective and humane ways to deal with all types of nuisance wildlife and to pass continuing education classes on a very regular basis. Of course we are also licensed and insured for your protection!
How did you get started doing this type of work?
All of us here at Rat Busters have a love of wildlife and want to help people to resolve their problems with any critters that have become a nuisance in their life. We strive to humanely trap and relocate raccoons, opossums, squirrels, etc. whenever possible. Mike and Kevin had different reasons for partnering up to start an animal control company. Mike Rosen was prompted to start Rat Busters by the horrible service and lack of knowledge of another local company who promised the world, charged a fortune and then failed to deliver on their promises. Mike knew that this was a niche that needed some professionals to take care of consumers. Mike's extensive knowledge and degree from FAU in Business Administration with a major in Business Management is being put to good at Rat Busters to serve the public with a well run and professional animal removal company. Kevin was asked to partner with Mike in opening Rat Busters because of his extensive knowledge of how to market businesses, make the phone ring and get customers through the door. Kevin knew that Rat Busters would be a fun endeavor and a great wildlife removal company to grow because of his love of all things outdoors and the wildlife knowledge that he gained growing up on a 300 acre farm in Maryland. Kevin has a deep passion for hunting, fishing and trapping and it has been a joy for him to continue to help tons of customers to resolve their nuisance wildlife issues here in Florida.
What types of customers have you worked with?
We have worked with customers of all backgrounds and situations. Homeowners and Business owners alike! Frankly, we have helped customers with large commercial buildings, we have worked on multi-million dollar ocean front and country club homes as well as RV's and trailers. Rats, Raccoons, Opossums and all nuisance wildlife don't care what type of person you are or how much money you make. They just want to help themselves to the comfort and shelter that your home provides them. If they can get inside they will! We have worked with all types of customers to help them take back their homes and businesses no matter how big or small they may be.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they provide prompt service and guarantee their work. Any company can start a job, but few can complete them.