FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am not like a school that treats all the students the same, because my students are individuals, each of them with different needs and goals. Therefore, my price quotes are custom made. Prices will vary depending on client's needs.
- What is your typical process for working with a new customer?
After prospective students reach out to me , I answer all the questions they might have. After, that I send a copy of the guidelines I expect students to follow and also what they should expect from me. These guidelines cover topics such as cancellations, tardiness, long-term absences, payments, etc. Again, I leave the doors open to any question students might have about the guidelines. Upon agreeing and signing the guidelines, we book the first class.
- What education and/or training do you have that relates to your work?
Certification in Teaching English as a Foreign Language from Boston Academy of English. Certification in Comprehensive Medical Interpreter training from the University of Massachusetts Medical School. General Business degree from Massachusetts Bay Comm. College.