|Sunday||9:00 a.m. to 5:00 p.m.|
|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|
|Saturday||9:00 a.m. to 5:00 p.m.|
Data Recovery Guru
About this pro
Data Recovery Guru is a top notch company that I highly recommend. Petri is one of the best individuals I have ever worked with. His work is second to none and he has incredible professionalism. You will not be disappointed and will continue to work with him after your first experience.Jul 4, 2018
Thank you so much for taking the time to explain to me the steps and the troubleshoot. You truly saved me and my data.May 24, 2018Verified
Outstanding service!!! Highly responsive, white-glove experience. Pick-up/drop-off was super convenient. This firm knows how to deliver a grade A (actuallly A+) customer experience. Price point was just right. Thanks Data Recovery Guru for making a difficult situation right again.May 12, 2018Verified
Retrieved all data from a dead and very old USB drive.Feb 22, 2018Verified
If I ever have another hard drive that fails (hopefully not!) I would absolutely go through Petri again. They made it really easy by picking up and dropping off my hard drive and keeping me in the loop about the progress. I handed this over during christmas and needed a little flexibility with paying for the entire recovery and they held off for a couple of weeks before completing the recovery (already had done a repair and diagnostics) to help me out. I honestly recommend this company to anyone who needs their data recovered. The quality and value for the job they performed was excellent!Jan 23, 2018VerifiedPetrica R.'s reply
Thank you for the supportive words. We are glad we could help.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?The standard pricing system is similar to the car repair industry, namely based on the type of failure the device [car] sustained and the length of service chosen. In addition, we offer various pre-determined length of services to suit the customer's interest in either a 'more budget' or 'urgent need' type of service. We often complete the recovery sooner than the due date. No sketchy and misleading "price range" tactics. Upfront and honest.
- What is your typical process for working with a new customer?1. Free Consultation - we answer all the questions, including pricing 2. Customer provides their information for service (name, phone #, device location, etc) 3. We receive the device from customer, whether via pick-up by our staff, drop-off or ship-in (depends on device location) 4. Diagnosis and Report (FREE with the 48 Hours option) 5. Service Approval 6. Data Recovery Service 7. File listing of recovered content verification by customer via web 8. Invoice Payment 9. Recovery delivery
- What education and/or training do you have that relates to your work?A+, Network+, along with over 3900 data recovery projects worked on directly or supervised.