|Sunday||9:00 a.m. to 5:00 p.m.|
|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|
|Saturday||9:00 a.m. to 5:00 p.m.|
About this pro
3 years in business
58 hires on Thumbtack
PC or Mac
Data Recovery Guru is a top notch company that I highly recommend. Petri is one of the best individuals I have ever worked with. His work is second to none and he has incredible professionalism. You will not be disappointed and will continue to work with him after your first experience.Jul 4, 2018
Petri came to my home to diagnose my issue and give me exactly what I needed. He was conscientious, clear, understanding of my computer repair needs, and took all the time I required to explain my options. I will definitely hire Data Recovery Guru again when I need help.Sep 14, 2017Verified
Petri Was very professional and on time and he took the time to explain things to me he stoped by at the end of the day to see if I'm all right.excellent service Thank you PetriAug 17, 2017VerifiedPetrica R.'s reply
Thank you for the kind words and local business support. We are glad we could help.
Excellent on all fronts. I could not rate them any higher.Jul 2, 2017Verified
Top marks! Great service, fantastic rates, even door-to-door delivery service. Petri and Helen are very responsive and the communication is open, honest and direct. Couldn't be happier!Jul 1, 2017Verified
Background check completed
Top Pro status
Photos and Videos
Payment methods accepted
- What should the customer know about your pricing (e.g., discounts, fees)?The standard pricing system is similar to the car repair industry, namely based on the type of failure the device [car] sustained and the length of service chosen. In addition, we offer various pre-determined length of services to suit the customer's interest in either a 'more budget' or 'urgent need' type of service. We often complete the recovery sooner than the due date. No sketchy and misleading "price range" tactics. Upfront and honest.
- What is your typical process for working with a new customer?1. Free Consultation - we answer all the questions, including pricing 2. Customer provides their information for service (name, phone #, device location, etc) 3. We receive the device from customer, whether via pick-up by our staff, drop-off or ship-in (depends on device location) 4. Diagnosis and Report (FREE with the 48 Hours option) 5. Service Approval 6. Data Recovery Service 7. File listing of recovered content verification by customer via web 8. Invoice Payment 9. Recovery delivery
- What education and/or training do you have that relates to your work?A+, Network+, along with over 4200 data recovery projects worked on directly or supervised.