Data Recovery Guru

$300

starting price

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Computer issue

Computer type

Desktop or laptop

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Introduction: We are a convenience and quality driven local data recovery company in the Greater Boston Area. We specialize in data recovery. We work with government agencies, big and small businesses, as well as regular folks. If you are looking for a local, fast-turnaround and affordable file recovery service, then Data Recovery Guru is a good match. Unlike our competitors, your recovery will be performed here in Massachusetts. What kind of data recovery expectations are you looking for in your service provider? We are confident we can meet them. Here are some to consider: that they are local, quality driven, exercise fair pricing, guarantee no hidden costs, etc. Our best advice is that you don't lead your decision-making process based on price. Really cheap means low quality or lack of knowledge. If cheap service is more important, then please choose one of our competitors. We recover data from all modern devices, including RAID arrays, NAS/SAN drives, hard disk drives (HDD), solid state drives (SSD), USB flash drives, as well as Compact and SD/Micro SD Cards. NOTE: We do NOT provide smartphone & tablet screen replacement for repair purpose, only data recovery service (starting at $900). Before charging a penny, we take the time to answer and educate on all of the customer's questions. If you are nearby, our staff will come and pick up your device for free. In addition, we offer a FREE diagnosis report and a no-obligation quote in order to determine whether the service is suitable for you. If you are unhappy with the recovery, then there is no data recovery service charge. Satisfaction Guaranteed or Pay Nothing. If the customer is happy, then we are happy. Simple.

Overview

Hired 66 times

Serves Boston, MA

Background checked

5 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2018

2017

Featured Projects

35 photos

WD My Passport electronics board repair
Data Recovery Service
USB Flash Drive - broken connector
Data Recovery Service

Specialties

Computer type

,

Computer issue

,

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

46 reviews

5

96%

4

4%

3

0%

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Read reviews that mention:

Zoe M.

Sep 14, 2017

·

Hired on Thumbtack

Petri came to my home to diagnose my issue and give me exactly what I needed. He was conscientious, clear, understanding of my computer repair needs, and took all the time I required to explain my options. I will definitely hire Data Recovery Guru again when I need help.

Computer Repair

Brynn a.

Jan 23, 2018

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Hired on Thumbtack

If I ever have another hard drive that fails (hopefully not!) I would absolutely go through Petri again. They made it really easy by picking up and dropping off my hard drive and keeping me in the loop about the progress. I handed this over during christmas and needed a little flexibility with paying for the entire recovery and they held off for a couple of weeks before completing the recovery (already had done a repair and diagnostics) to help me out. I honestly recommend this company to anyone who needs their data recovered. The quality and value for the job they performed was excellent!

Data Recovery Guru's reply

Thank you for the supportive words. We are glad we could help.

Data Recovery Service

Ryan L.

May 21, 2017

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Hired on Thumbtack

Great job! Computer was very messed up with blue recovery screen. Petri did a great job and was able to restore it and save my files!

Computer Repair

Kevin j.

Jul 5, 2017

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Hired on Thumbtack

Petri was incredibly professional, prompt, courteous and fair. He even picks up your drive if needed for a nominal fee. He picked up my hard drive Friday afternoon, I had a quote by Monday and my new recovered hard drive was returned (delivered) and functioning great by Tuesday evening. I highly recommend Petri for your computer recovery needs. Thanks again Petri for your help!!

Data Recovery Service

David O.

Apr 13, 2017

·

Hired on Thumbtack

This was my first experience with what I thought was a need for data recovery on "My Passport Ultra" portable disk. My computers stopped recognizing the disk. I called Petri, he picked it up the same day, called me back the same evening, and told me that the USB 3.0 cable that came with the disk had failed. He replaced the cable and returned my disk the next day. All this incredible service and he tells me, "no charge!" It's so refreshing to have such honest and cordial service. I would provide my highest recommendation to the "Data Recovery Guru" along with my thanks for relieving me quickly of the anxiety over possibly losing over 1TB of data on my disk.

Data Recovery Guru's reply

Thank you for trusting us. And thank you for the kind compliments. It was a pleasure working with you.

Data Recovery Service

Credentials

Background Check

Petrica Rosca

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The standard pricing system is similar to the car repair industry, namely based on the type of failure the device [car] sustained and the length of service chosen. In addition, we offer various pre-determined length of services to suit the customer's interest in either a 'more budget' or 'urgent need' type of service. We often complete the recovery sooner than the due date. No sketchy and misleading "price range" tactics. Upfront and honest.
What is your typical process for working with a new customer?
1. Free Consultation - we answer all the questions, including pricing 2. Customer provides their information for service (name, phone #, device location, etc) 3. We receive the device from customer, whether via pick-up by our staff, drop-off or ship-in (depends on device location) 4. Diagnosis and Report (FREE with the 48 Hours option) 5. Service Approval 6. Data Recovery Service 7. File listing of recovered content verification by customer via web 8. Invoice Payment 9. Recovery delivery
What education and/or training do you have that relates to your work?
A+, Network+, along with over 4200 data recovery projects worked on directly or supervised.

Data Recovery Guru

FAQs

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