Extreme Carpet and Tile Clean

Buffalo, NY

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About this pro

How does your business stand out?

Being a small business, we have more time for individual needs and concerns. We strive for perfection and are very meticulous in our cleaning procedures. We believe that our work speaks for itself.

What do you enjoy about the work you do?

We love meeting new customers and making their carpets and tiles return to that like-new look and smell.

Location

Buffalo, NY 14225

Background check

Complete

Years in business

3

Number of employees

3

Times hired on Thumbtack

107

Reviews

67 Reviews
  • Margo S. Sep 14, 2017
    Carpet Cleaning
    Verified Review
    Extreme showed up just when they said they would! Very professional, pleasant young men! Job was completed very quickly and my pet mess, odors and stain was removed! Definitely would recommend and will use again in the future.
  • Rita E. Sep 13, 2017
    Floor Cleaning
    Verified Review
    They did an absolute terrific job.
  • Thumbtack Customer Sep 11, 2017
    Greg got the job done in a timely and professional matter, and at a great rate, I will definitely call him again to clean my other rooms! If you want your dirty carpets to look clean and new again, he's your guy. Highly recommended!
  • Jianne D. Sep 7, 2017
    Floor Cleaning
    Verified Review
  • Thumbtack Customer Aug 19, 2017
    Highly recommend!
  • Barbara P. Aug 12, 2017
    Carpet Cleaning
    Verified Review
    Greg was very accommodating. I had to cancel twice, and he was very understanding. When he came they did a very nice job on my rugs. I had a couple stains that no one else seemed to be able to remove over the last couple years, but Greg was able to remove them. Very happy with his service.
  • Thumbtack Customer Aug 10, 2017
    professional
  • Thumbtack Customer Jul 24, 2017
    Fantastic!
  • Hayley P. Jul 14, 2017
    Carpet Cleaning
    Verified Review
    My carpet turned out great after cleaning. The guys showed up on time, were professional and did a great job.
  • Jaime E. Jul 10, 2017
    Carpet Cleaning
    Verified Review
    We have been having issues with our 1 cat urinating in the house. We're not quite ready to replace our carpeting, but were embarrassed by the smell. While there is still a faint odor left, it is much better & definitely not as noticeable. It was to be expected, as cat urine is 1 of the most difficult things to get rid of. I am very pleased with how they turned out, I made sure to ask guests I had over recently, who had smelled what it was like before & they said it was definitely better. Besides that, the carpets looks amazing, I can't explain how pleasantly surprised I was when I saw how nice & fresh/clean they look!! We also had them clean our couch since we had bought it used and it did look a bit dingy...that looks amazing also! I would def use Extreme Carpet again and recommend them to anyone. Greg was very quick to get back to me with any questions beforehand. They were able to be to my house a little early, which was great. My friend plans on having her carpets done in the fall, I will def be giving their information to her!
  • Shaun O. Jul 7, 2017
    Carpet Cleaning
    Verified Review
    Carpets and floors look great.
  • Luke C. Jun 29, 2017
    Carpet Cleaning
    Verified Review
    Greg was on time, and able to fit me in with very short notice, on an extremely busy day. Even after a long day, he still did a great job with my rugs. Reasonably priced, excellent work, accommodating service.
  • Thumbtack Customer Jun 25, 2017
    *
  • Amy D. Jun 8, 2017
    Carpet Cleaning
    Verified Review
    Very professional. Great job!
  • Michelle D. May 7, 2017
    Carpet Cleaning
    Verified Review
    They are miracle workers as far as bringing filthy wall-to-wall back to life! An unbeatable combination of professionalism and band-for-the-buck. HIRE THIS COMPANY!
  • Susan G. Apr 27, 2017
    Carpet Cleaning
    Verified Review
    Would use again
    Excellent job. Very thorough and professional. Carpet in front room stretched a bit. Greg pointed it out to me and assured me that if it didn't shrink back upon drying he would send someone to stretch it back. Showed up on time!
  • Lisa N. Apr 22, 2017
    Carpet Cleaning
    Verified Review
    A+
    he was on time, polite, and professional. he answered all of my questions. and of course my carpets look amazing. all the stains are gone. would definitely recommend.
  • Cassandra M. Apr 9, 2017
    Carpet Cleaning
    Verified Review
    From foreclosed to fabulous!
    We bought a foreclosed home with high quality, yet heavily used living room and bedroom carpet. We wanted to salvage the carpet, and therefore called upon Extreme Carpet and Tile Clean to shampoo it. The carpet looked much better after shampooing; though some of it is faded beyond repair. What I was most impressed with was the extra service we got from Extreme Carpet and Tile Clean. While these guys were here, they examined our upstairs master suite area at our request (even though we hadn't included this in our original quote). We had been trying to find out what type of flooring this area of the home had, as it wasn't hardwood, tile, vinyl, or linoleum. It was a mystery material as far as we could see. With an expert eye, the owner was able to determine that the upstairs was actually floored in some sort of wood composite material. He offered to test out his floor wax on a small portion of the floor to see if it would take hold and shine up. This was at no charge to us. When we liked the way it looked, we decided to have him wax the entire second story floor -- which wound up costing us just a nominal fee and could be completed right there while he and his partner were on site. To the say least, my husband and I were pleased with this extra service!
  • Trina S. Mar 13, 2017
    Carpet Cleaning
    Verified Review
    Extremely responsive
    Gregory was extremely responsive, excellent communication and my carpets were cleaned in less than 24 hours from my initial request. AND he removed red wine from my beige carpeting. Would use his service again in a heartbeat!
  • Alexis T. Feb 16, 2017
    Carpet Cleaning
    Verified Review
    Excellent Job!
    The carpet cleaner arrived on time per the schedule that he took the initiative to set up with the store manager, communicated well and completed the job thoroughly and professionally. We will be using Extreme Carpet and Tile Clean for our future projects in and around the New York area. Great job!
  • Myrande E. Feb 11, 2017
    Carpet Cleaning
    Verified Review
    Carpet cleaning services
    Good job. Timely and professional. Affordable too
  • Holly B. Jan 24, 2017
    Mattress Cleaning
    Verified Review
    Great Results
    My German Shepherd dog had went to the bathroom on a mattress. Greg came and cleaned the urine out of the mattress and the stain is completely gone along with the smell! Very professional and was able to get an appointment the next day. Highly recommend.
  • Eric K. Jan 22, 2017
    Carpet Cleaning
    Verified Review
    Quality
    Took his time...very professional
  • Lou A. Dec 19, 2016
    Carpet Cleaning
    Verified Review
    Great company
    Amazing service. Very professional
  • Doug D. Dec 18, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Extreme Carpet Cleaning
    Great responsivenes and service! I highly recommend them.
  • Di D. Dec 7, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Very pleased with results
    Extreme came to clean my sectional sofa and did a great job. The musty dog odor is GONE!! They called before they arrived to let me know they were running a little early, they were very thorough. Will use again!
  • Monica P. Dec 6, 2016
    Carpet Cleaning
    Verified Review
    Extremely Pleased With Service
    The absolute BEST! I had to reschedule my appointment at the last minute...not only were they understanding but they also still came the same day! My carpets look fantastic - they are quick, thorough, & affordable.
  • Tony F. Nov 20, 2016
    Carpet Cleaning
    Verified Review
    Extremely satisfied !!
    I couldn't be happier about my experience with Extreme Carpet & Tile Cleaning ! My carpets never looked so good. Greg and his assistant were personable, helpful and professional. I would highly recommend them !!!
  • Colleen B. Nov 19, 2016
    Carpet Cleaning
    Verified Review
    Great!
    Greg was on time for the quote and fairly priced for both our carpets and furniture. He was also on time and worked very dilligently and efficiently while here. I would highly reocmmend him and will use him again.
  • Heidi R. Nov 8, 2016
    Carpet Cleaning
    Verified Review
    Highly Recommended
    Gregory Underwood thoroughly cleaned my carpets in my entire home. He took his time and did an excellent job. I couldn't be happier with the job that was done. He was very personable and yet professional. Thank you so much for the great job!!
  • Sharon S. Oct 23, 2016
    Carpet Cleaning
    Verified Review
    Highly Recommend
    Would highly recommend them. Greg was prompt, friendly, professional & did a great job!! I would definitely use him again!
  • Susan C. Oct 11, 2016
    Carpet Cleaning
    Verified Review
    Job well done !!
    Greg was so professional and polite . He worked the job with another gentleman. I felt like I definitely could trust him in my house . He did a fabulous job and heard from him after to see if I approved. He came on time , very efficient and I would hire him over and over . Would highly recommend his excellent service to others !!!
  • Stephanie R. Aug 31, 2016
    Carpet Cleaning
    Verified Review
    Professional and the carpets look great! I would definitely use this company again! Thank you!
  • Kathie B. Aug 29, 2016
    Carpet Cleaning
    Verified Review
  • Pam K. Aug 27, 2016
    Carpet Cleaning
    Verified Review
    Very professional- carpets came out like brand new - on time - would highly recommend Eric and his crew.
  • DAWN O. Aug 19, 2016
    Carpet Cleaning
    Verified Review
    I was so very satisfied with the awesome cleaning. Greg is personable, professional and thorough.
  • Christine Z. Aug 16, 2016
    Carpet Cleaning
    Verified Review
    Amazing job! I was able to manage this project remotely and he was incredibly professional. Would definitely hire again. Plus I like that I could hire a local company.
  • Kendra H. Aug 10, 2016
    Carpet Cleaning
    Verified Review
    Greg did an amazing job cleaning our carpet. We have two dogs and there were some pet stains downstairs but once Greg was done, they were barely noticeable. Our carpet had been cleaned by other professionals in the past but the results weren't as good. This was the best the carpet has looked in a long time. I would definitely hire him again and recommend his services to others.
  • Mike S. Aug 10, 2016
    Carpet Cleaning
    Verified Review
    Steam cleaned two rooms, the 15 yr old white berber carpet came out excellent. On time and very professional. Would definitely recommend to friends.
  • Stacey S. Aug 10, 2016
    Carpet Cleaning
    Verified Review
    Very quick response. Extremely happy with the service
  • Nicholas S. Jul 26, 2016
    Carpet Cleaning
    Verified Review
    Gregory U. Jul 27, 2016

    Hello Nicholas, We never came out to clean your carpets due to an inconvenient mechanical repair being made to our van. We did however call you at least 2-3 days in advanced to try and reschedule our appointment. I am sorry for the inconvenience, but i do not feel that you should be giving us such a low rating without any explanation. Please let us know if there is anything we could do for you to be worthy of a 5 star rating. Best Regards, Extreme Carpet and Tile Clean

  • Tammy B. Jul 11, 2016
    Pressure Washing
    Verified Review
    Awesome job! On time, pleasant and excellent results, what more could you ask for!
  • Ellen N. Jun 25, 2016
    Carpet Cleaning
    Verified Review
    Greg cleaned the carpets throughout our entire home, and the tile floor in our bathroom. I was impressed with his level of care, and attention to detail. Excellent customer service, and everything turned out looking great! I highly recommend him!
  • Shauna R. Jun 22, 2016
    Carpet Cleaning
    Verified Review
    Great cleaning job! Couldn't even believe how well the stains came out of the carpet. Will be using them in the future for my tenants.
  • Michelle W. Jun 15, 2016
    Carpet Cleaning
    Verified Review
    Absolute phenomenal job by Gregory! I chose him based on another persons review which stated they had old carpets they didn't want to replace at the time. I too have older carpets in a rental property - I swear the carpet really does look new! I have already shared Gregory's contact info with several people. You will NOT regret hiring him to do your carpets!
  • Patty F. May 31, 2016
    Carpet Cleaning
    Verified Review
    I most definitely will hire Gregory Underwood back. My carpets look brand new again. He's very professional and a very hard worker.
  • Patty F. May 29, 2016
    Carpet Cleaning
    Verified Review
    Carpets and furniture cleaned so well what is old looked new again. On time, pleasant and efficient. Would call them again in a heartbeat. Thanks for getting the wax out of the carpet. We had given up hope on that.
  • Laura K. May 23, 2016
    Carpet Cleaning
    Verified Review
    Greg was prompt and professional. There were numerous pet stains and he worked diligently at these. My carpets look brand new! Couldn't ask for better service at a better price!! I would highly recommend Extreme Carpet Cleaning!!
  • Michele B. May 20, 2016
    Carpet Cleaning
    Verified Review
  • Kristi K. Apr 22, 2016
    Carpet Cleaning
    Verified Review
    Awesome!
  • Michael B. Apr 13, 2016
    Carpet Cleaning
    Verified Review
    Carpet looks like new! Great job!
  • Anna L. Apr 13, 2016
    Carpet Cleaning
    Verified Review
    on time for service and did and excellent job - will use again no question and have already suggested him to someone else
  • Debbie R. Apr 8, 2016
    Carpet Cleaning
    Verified Review
    Cleaned a carpet in my basement. There were some stains from pets. The stains are still noticeable but not as bad as before the cleaning. A deodorizer was applied but not a good smell. I'm hoping this will disappear over time. Overall, I'm not sure if this was a good job or not because I don't know if another company would have been able to totally remove those stains or not.
  • Linda S. Apr 4, 2016
    Carpet Cleaning
    Verified Review
    We had carpet to be cleaned in eight rooms, hallway and stairs. Greg as prompt and did an excellent job with our carpets. He also cleaned our kitchen tiled floors. Everything was better than we expected. We will certainly call Extreme Carpet and Tile again.
  • Cindy D. Apr 2, 2016
    Carpet Cleaning
    Verified Review
    Friendly, and very thorough. Perfect job. I will highly recommend.
  • Mike D. Mar 27, 2016
    Carpet Cleaning
    Verified Review
  • Evan S. Mar 23, 2016
    Carpet Cleaning
    Verified Review
    I was so impressed by the work extreme carpet did! I needed my carpets cleaned to get my security deposit back, so I mostly went because extremes carpet gave the best quote, but the carpets look fantastic! Definitely will recommend to anyone looking for professional carpet cleaning. Thanks!
  • Marcia L. Mar 22, 2016
    Steam Cleaning
    Verified Review
    I hired Greg to clean my carpets, couch and loveseat after he quoted me a very reasonable price. I couldn't be more pleased with his performance and the outcome! I had a tough stain that he was able to remove on my carpet and my furniture looks brand new again! He was also right on time for the job and a very friendly young man. I will certainly recommend him to my family and friends!!
  • Luci O. Mar 21, 2016
    Carpet Cleaning
    Verified Review
    On time .. Very good job cleaning carpeting... Even removed a stubborn stain that we thought was hopeless.
  • Jocelyn R. Mar 13, 2016
    Carpet Cleaning
    Verified Review
    Absolutely fantastic job! We had HORRIBLE pet stains from an episode our puppy had, and the carpet looks just like it did when we first moved in again! I will be recommending to everyone I know!
  • Joseph D. Mar 10, 2016
    Carpet Cleaning
    Verified Review
    They did a great job.
  • Ken R. Mar 8, 2016
    The wife and I were going to buy new carpets for our home as they were getting dingy and losing there Matt but we made a big purchase and could not afford it so we looked into having them cleaned. Mr. Underwood offered a great estimate so we took him up on it and wow! Our carpets look like brand new. Got rid of stains brought back the Matt. Carpets are 10 yrs old. I would recommend Extreme carpet & tile
  • Gene T. Mar 6, 2016
    Carpet Cleaning
    Verified Review
    I couldn't be happier with the results, the carpet was truly filthy before and came out looking better than I could have thought. Greg was very professional and did a terrific job. I would highly recommend his services, and will definitely use his service in the future.
  • Dan M. Mar 3, 2016
    Carpet Cleaning
    Verified Review
    On time & great job! !! Having just purchased a rental property I have been doing a lot of renovating in the lower apartment. This naturally made quite the mess on the already stained and worn carpets. Not planning on replacing them until next year, I wanted them cleaned. Greg did a fantastic job for me. They look great! !!
  • Lorraine N. Mar 2, 2016
    Carpet Cleaning
    Verified Review
    reliable, reasonable, friendly, on time. Excellent job! Highly recommend!!
  • Shannon B. Feb 27, 2016
    Carpet Cleaning
    Verified Review
  • Amanda C. Feb 8, 2016
    The service was outstanding, very polite and courteous technicians. My carpets were stained by my dog but they were able to remove the odor and make them look like new again.

Q&A

What is your typical process for working with a new customer?
We generally ask a few questions that pertain to the job that is being done. After that we will get the customers contact information and then set up an appointment time to complete the work.
Describe a recent project you are fond of. How long did it take?
We are currently servicing 5 Red Robin restaurants. 2 in Erie county and 3 in Rochester. We are thankful for Red Robin corporate office to honor us with their Carpet & boothback cleaning contract.
What advice would you give a customer looking to hire a provider in your area of work?
Don't always choose your cleaner by the lowest price. Like the old saying goes "you get what you pay for". And when it comes to Carpet cleaning there are many different ways to cut corners and not do the job as good as it could be done.