About this pro
Eric was very helpful to take care of the computer issues i was having, from virus infections, storage, and updates/upgrades. Also the pricing for everything he did and worked on was very reasonable, he made sure to let you know about how to keep things in order or to take care of them, if i have anymore issues I know who to call and who to refer to family and friends toSep 1, 2018VerifiedEric N.'s reply
Thank you Alice
Very pleased with Eric. Will definitely use him for future projects. Highly recommend.Aug 13, 2018Verified
Very capable and friendly pro. Got immediate service prices were more than fair. Would definitely use this service in the future!Jun 13, 2018Verified
We liked everything that Eric did to work on my daughters laptop. He was so helpful and very patient with us. We don't know a lot about the computers and he didn't treat us like we were idiots. I've had experience with people that have. I would recommend him to anyone. Thanks!!!!Mar 6, 2018VerifiedEric N.'s reply
Thank you so much.
Efficient, professional and personable! Will definitely hire him again!Jun 4, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes our standard rate for a remote session is $35 we will inform you if it will cost any more there will be NO surprises guaranteed.
- What is your typical process for working with a new customer?We will let you know what we are doing in simple easy to understand terms you will not have to break out a technical manual to figure what we are talking about. Our main goal, other than fixing he issue is you comfort and trust.
- What education and/or training do you have that relates to your work?AAS degree University of Akron Akron Ohio. Self educated in PC repair. If it's broken I can fix it.