FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Carpet cleaning rates are subject to many factors, most of which aren’t known until the technician has a chance to inspect the carpeting. This is an important step as no two jobs are alike. They can differ in size, soiling conditions, home layout and extra services needed to restore the carpeting to an acceptable state.
- What advice would you give a customer looking to hire a provider in your area of work?
When a home or business owner hires carpet cleaning companies to treat their floors, they should expect the technicians to be trained, certified, and skilled. Unfortunately, there is often no way to know if a professional has the ability to do a proper job. For this reason, a home or business owner should only hire technicians who have been certified by the Institute of Inspection Cleaning and Restoration Certification, or IICRC. The IICRC is the largest and most respected organization in the industry, with over 50,000 certified technicians and firms. Any professional who has passed IICRC coursework is up to date in their field and capable of performing excellent service.