My clients and I could not have been impressed with Foundation Doctor - not only for their quality workmanship, but also for their outstanding character. The industry-specific expertise Vince and his whole team exhibited is top-notch. And my clients and I were extremely pleased with their transparency throughout the process - their communication skills are out of this world! I've never worked with a company before whose ENTIRE staff was so helpful and responsive. We highly recommend Foundation Doctor!Dec 2, 2018Foundation Doctor's reply
Wow! We appreciate the wonderful review. We love working with "top-notch" Realtors as well. We are very glad we were able to be a small part in solving your clients structural issues on their home. Thanks again for the kind words!
Everything was just absolutely lovely. No communication problems, work was completed in a timely manner, and people I interacted with are great!Feb 7, 2018VerifiedFoundation Doctor's reply
Thanks Elizabeth for the kind words. It was a pleasure working with you as well. Thank you for trusting us with your crawlspace work!
Vince was informative and explained things well. After running his tests, his decision was conservative with the recommendation to keep an eye on the potential problem areas.Dec 30, 2017VerifiedFoundation Doctor's reply
Thank you guys for the 5 star review! We were glad to be able to give you guys peace of mind on your potential structural issues. If those cracks start to expand give us a call back and we can take another look at it. Thanks again for the review!
Lauren M.Apr 6, 2018VerifiedFoundation Doctor's reply
Thanks Lauren for the 5 Star Review! Glad we could eliminate the Mold in your crawlspace. Thanks for trusting us to do the work on your beautiful home in Charlotte!
My experience with this company was outstanding. Prompt, courteous and professional. These guys worked me into their schedule and did tremendous work on a variety of jobs. They can handle deck repair,mold and any structural concern. Will use again. Customer service was also fantastic. Pleasure to work with.Sep 12, 2018Foundation Doctor's reply
Thanks for the wonderful review Clay! Very glad we could help you complete the list of repairs you needed to get your house closed!
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- What should the customer know about your pricing (e.g., discounts, fees)?In additional to quality work we pride ourselves on being competitively priced for all of our services. On average our customers save 15%-20% compared to our larger competitors. Let us give you a Free Estimate and you can see for yourself!
- What is your typical process for working with a new customer?We typically have a quick phone call to try and understand the exact issue facing the customer and to schedule an onsite estimate. Once a date and time for our Free Estimate is confirmed we will show up on time and explain our findings with the customer along with a detailed quote for any repairs we are recommending.
- What education and/or training do you have that relates to your work?Our company has a NC General Contractors License (#73178). Both owners (Brandon and Vince) have undergraduate degrees.