Lowe's Air Duct Cleaning Service
About this pro
Lowe's cleaning service crew did an excellent job. They were on time, explained the process, and finished my whole house in under 2 hours. They did not cause any damage, and did not create any mess. The process was very efficient, they showed me with a camera what my main return line looked like before and after, the difference was amazing! I would recommend to others!Aug 14, 2016
Dr. Mark S.
Superb service. Very professional. High quality. Technician arrived on time. Did all the work. Cleaned after himself. It was a great experience. Their price was very affordable and transparent. There were no hidden charges or fees. They offered free video inspection to show the work they have done. Unlike other companies they offered 100% customer satisfaction or Money Back Guaranteed. This gave us peace of mind that they stand by their workAug 13, 2016Lowe's Air Duct C.'s reply
Thank you for your kind remarks. We work hard to keep our customers happy and to earn their trust. We look forward to working with you in the future. Customer Service Lowe's Cleaning Services Inc. 888-666-3160
A+ service. I had 15 vents cleansd. HVAC Coil. Sanitizer done for all of the ventilation system. plus Dryer Vent. All for a flat price $249.00 They did offer 100% Money Back Guarantee. So I knew they had to stand by their work. 4 yrs ago we hired a low cost company and they came in and hit us with all these extra charges saying their cost only included 10 vents cleaning and just 1 return. Then they sharhed us $149 fir coil cleaning and I was pissed. 9.99 for sanitizing / per passage. It added up to several hundred dollars and their advertising was $49. Unreal. BEWARE of "Blow and Go" companies outthere. Lowe's on the other hand was extremely professional. No up-charge, no up-sale. Very transparent from start to finish. Their technician Mike was very throurough, friendly and experienced. I highly recommend Lowe's Air Duct Cleaning Services to everyone!!!Aug 13, 2016Lowe's Air Duct C.'s reply
Thank you for letting us earn your business. We look forward to working with you in the future. Customer Service Lowe's Cleaning Services Inc. 888-666-3160
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We currently offer on our website: 1) Air Ducts Cleaning (60% OFF Voucher) $149.00 for Unlimited Vents or 100% Money Back 2) Dryer Vent Cleaning (50% OFF Voucher) $79.00 per Dryer Vent 3) COMBO Package: Air Ducts + Dryer Vent Cleaning + Sanitizing $249 - Total Care Package (all the vents/passages/ducts, 1 dryer vent, sanitizing all of the vents/passages in the house)... All this is per 1 HVAC system.
- What is your typical process for working with a new customer?Lowe's is available 7 days a week from 6am til midnight. Someone is always there to take the call and assist the customer. Response time is almost immediate, and unlike other companies, Lowe's we offer best quality service at very transparent, flat-fee prices. No hidden fees, no surprised charges.
- What education and/or training do you have that relates to your work?Lowe's technicians undergo extensive training and continuing education. We hire only best quality employees which is why we pride ourselves by offering free/complimentary Video Inspection Cameras to show the customer before and after the ducts are cleaned. Do not trust a company that cannot backup their work.