FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing includes parts, labor and warranty. We pride ourselves on our quality parts and service to our customers.
- What is your typical process for working with a new customer?
We always welcome walk-ins! For a quicker process, we love to speak with customers beforehand so we can get a ticket started. When customers come in, we quickly inspect their device and give initial diagnoses. Each customer receives a cost and time quote at that time. All diagnoses are free of charge - if we cannot or do not fix the problem, we do not charge. Simple as that.