FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. Deep cleans and move out rates begin at $100 for 35 hours of cleaning with 2 associates. The rate is then $20 an hour thereafter. When 3 associate's are used, it's a minimum $210 for 5.5 hours with 3 associates, then $30 an hour thereafter. Regular maintainence requires only one housekeeper in most cases, and rates are $60 for the first 3 hours and then $10 an hour thereafter. We also require a $20 pet fee per girl when cleaning homes where pets also reside. There's also a $10 up charge to do dishes.
- What is your typical process for working with a new customer?
We start with having you fill out one of our client questionnaires so that we have transparency about your needs. Then Raggedy Ann will contact you directly to set up an appointment and give you an estimated quote. After the appointment is set the associate's assigned to the job will handle all further communications regarding the job unless it involves scheduling, in which case Raggedy Ann is the go-to for that.
- How did you get started doing this type of work?
I really enjoy telling the story of how this all came to be, because originally I did not set out to start a business, rather I was looking for some supplemental income to my husband's until I fiound a day time job that I could be happy with that still allowed entire with my family. I started it all with a simple Facebook post. I posted to all my friends online asking them to please send people my way if they knew anyone that needed their house cleaned. Fortunately I have a couple friends in the Realty business, so they sent people my way. Those people enjoyed my work and ended up referring others. Some of my friends also tagged me in posts online where people were seeking out housekeepers. Within 2 months I was booking my schedule to the point that I no longer was considering looking for another job. Still, at the time my only goal was to keep myself in work, not build a 10+ person crew. But things quickly escalated. I created a business page on Facebook and asked previous clients to write reviews. I soon got licensed and insured so I could provide that peace of mind to my clients. I started paying Facebook $20 a weekend to run a / day ad that occurred on local people's newsfeeds, and from there it just kind of snowballed. In December 2015 I decided to hire my first Rag Doll, and by April I had 6. Now as I write this it is the middle of June 2016 and I have 9 full time and 2 part time girls working for me. What once started as a means to an end as quickly began a popular and well-loved business in the Clarksville area. Cleaning and seeing others is a passion of mine and it is a privilege to have grown to this level.