FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I work with each client to determine a price for the project that is a win-win for us both. I set up itemized services that are priced separately so the client can pick and choose the services desired.
- What is your typical process for working with a new customer?
I start a dialog with the potential client to better understand what exactly they need in terms of website and online reputation building. I then do some research on the clients industry to better understand the online competition and keyword ranking difficulty levels. Then, I send the client a proposal to outline all tasks to be performed and to make sure I'm understanding the scope of the effort desired. Once we all agree on what needs to be done and price, the client will sign an agreement to get the project started.
- What education and/or training do you have that relates to your work?
M.S. Astronautical Engineering and over 30 years experience working cyber defense and internet marketing / online reputation building.