Eastern Roofing and Siding

Cottage Grove, MN

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About this pro

How does your service stand out?

We treat every job like it's our own home. We have some of the best professional crews in the state of Minnesota. A plus for our company is that we have lightweight dump trailers; we don't use heavy dumpsters with big heavy trucks coming in on driveways. The dump trailer is out the night the job is completed. Most people don't know that damage like missing shingles or a missing piece of siding is an actual insurance claim covered under insurance; all they have to do is pay their deductible. If the materials aren't made anymore, they get a whole new roof or all new siding. With all insurance claims, we give a roof shingle upgrade automatically. Eastern Roofing meets with the claims agent and works with him/her to get the claim finished and the customer taken care of. Eastern Roofing & Siding is very professional and uses the best materials. The roofs and siding jobs will last for many years. Your home is one of the biggest investments that you ever make. Hire Eastern Roofing & Siding, and we will do a great job for you. 100% satisfaction guaranteed !!

What do you enjoy about the work you do?

I enjoy seeing the faces of the customers after we have completed their job; they are very happy. I only use the highest quality roofing and siding materials from brand-name suppliers. I do not have sales guys that come to your house. I can be very competitive with the price because we don't pay salesmen. I get to work directly with the homeowner, and I enjoy that.
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Location

Cottage Grove, MN 55016

Background check

Complete

Years in business

15

Number of employees

20

Times hired on Thumbtack

22

Reviews

19 Reviews
  • Richard T. May 19, 2017
    Roof Repair or Maintenance
    Verified Review
    Great, came out and patched roof right away after wind damage. Helped me with lots of insurance questions. Excellent service. A+++
  • Ron P. May 18, 2017
    Roof Repair or Maintenance
    Verified Review
    A storm damaged my house roof and I needed temporary roof patch quickly before more rains came. I relieved to read Jim’s message say he could come out and patch my roof within a few hours. I check Eastern Roofing out several reviews online then the BBB, MN Business License and made sure he was insured. Everything was good, call the phone number it was Jim’s direct cell phone number. Jim came out and was able to patch my roof before it rained. There was no big sales pitch, but talking to him gave my confidence that he was a professional contactor. Jim worked with my insurance company, kept to his word and took the time to answer my questions. I was impressed with the quality of material that was used. The roofing crew did not just come and slap on a new roof, but took the time to install a great looking roof that I can be confident it will last for a long time.
  • Joe H. May 17, 2017
    Roof Installation or Replacement
    Verified Review
    He was on time and the guys did a good job
  • Joe H. Apr 4, 2017
    Roof Repair or Maintenance
    Verified Review
    Fantastic
    Jim Was great came out and did a fantastic job right away!
  • Andy N. Apr 3, 2017
    Roof Repair or Maintenance
    Verified Review
    Good service for a great price
    Jim was able to come out and repair a few shingles that had been blown off our roof by a windstorm. He provided good service for a great price. He also did a great job searching for shingles that matched the exact color of my roof and it looks great; I was struck by his commitment to providing a quality repair and not accepting second-best. I will certainly be connecting with him for an estimate on whole-roof replacement in the future.
  • MIke S. Apr 2, 2017
    Roof Repair or Maintenance
    Verified Review Updated
    Glad we worked with Eastern Roofing !
    Jim and his team is great to work with. They patched some shingles that were blown off in a 64 MPH wind storm - the areas that were most damage. They also advised us about additional areas to be addressed, which we will pursue with insurance. 4/2 Update - Jim's team replaced our roof last week, and the final product is fabulous. What we are more impressed with is how Jim was available to assist us dealing with the insurance company. Multiple visits and dealing with the run around of an insurance company. As a homeowner that had not ever handle to deal with a home insurance claim, it was great to have someone that helped through the process.
  • Verified Review Original
    Great to work with.
    Jim and his team is great to work with. They patched some shingles that were blown off in a 64 MPH wind storm - the areas that were most damage. They also advised us about additional areas to be addressed, which we will pursue with insurance.
  • Wendy C. Apr 1, 2017
    Roof Repair or Maintenance
    Verified Review
    5 stars from start to finish
    From beginning, the inspection and proposal, to the end, in one day a tear off w/repairs, the roofing of a house and 2 garages, along with cleanup, Jim and his crew were efficient, friendly, professional and more than fair with pricing. I will choose Eastern Roofing and Siding for all future roofing and siding needs. I highly recommend anyone reading this to do the same.
  • Mary B. Apr 1, 2017
    Roof Installation or Replacement
    Verified Review
    New Roof is beautiful!
    The entire experience with Eastern Roofing and Siding was seamless. Excellent communication and follow up via Thumbtack. The value and the quality of the work was excellent. What was promised was delivered! Thank you!
  • Kenny G. Mar 20, 2017
    Roof Repair or Maintenance
    Verified Review
    shingle repair
    Nice guy, got the job done quickly. The payment negotiation was a bit awkward but otherwise I was satisfied with the service.
  • Justin G. Aug 28, 2016
    Roof Installation or Replacement
    Verified Review
  • Tony A. Aug 3, 2016
    Roof Repair or Maintenance
    Verified Review
    Very knowledgeable and professional
  • Tom K. Jun 22, 2016
    Roof Repair or Maintenance
    Verified Review
    Needed more ventilation in attic space , it was too hot upstairs. Jim and his team installed vents on side of attic and some on top of roof. They did an excellent job, house got cooler, very happy. Would recommend to everyone.
  • Alyssa K. Jun 20, 2016
    Roof Repair or Maintenance
    Verified Review
    The crew was prompt, polite and cleaned up after themselves. The job was done perfectly and very timely. Extremely happy and would definitely recommend and use again,
  • David P. Jun 9, 2016
    Roofing
    Verified Review
    Jim is a great guy for your roofing needs. They did the work in one day and cleaned up great afterwards. Jim also helped me get money from insurance company for wind damage. Which no one else even mentioned. I would highly recommend Eastern Roofing and Siding for a job again.
  • Tom X. May 27, 2016
    Siding Installation, Repair, or Removal
    Verified Review
    The overall experience and job completion from Eastern Roofing & Siding LLC went fairly well. The meeting for the estimation was completed in a timely manner, professionalism, and honest advice. The repair for the panel of siding for our home went smoothly and was done quickly, efficiently, and in the best way. The only drawback was that there were delays to have a time confirmed after the estimation for when service would be started. Other than that everything went pretty well. Would hire again to complete tasks pertinent to siding, roofing, home repairs.
  • Ron W. May 12, 2016
    Roof Repair or Maintenance
    Verified Review
    Eastern fulfilled all expectations of the insurance company and contract, plus more. Jim Hafner did what he said through excellent workmanship and communications. His roofing crew are professional craftsmen and cleaned up the area very well. Would highly recommend this local Cottage Grove contractor.
  • Tony R. Mar 23, 2016
    Called Eastern Roofing and Siding, owner Jim Hafner to inspect a roof leak. His honesty and professionalism convinced us that we needed a new roof. Now we have the most attractive, best quality roof in the neighborhood at a value price. We were so happy that currently, Eastern Roofing and Siding is replacing all our siding and it looks outstanding! We highly recommend Jim Hafner and Eastern Roofing and Siding. Use us as a reference anytime. Tony & Marlene Ronquillo
  • Tom S. Mar 8, 2016
    Jim's crew put a roof on my house. They were quick professional and did great work. I would recommend them to anyone.
  • Dave W. Mar 4, 2016
    Absolutely perfect job! Very quick and professionally from start to finish. Highly recommend this company to anyone looking for roofing or siding!

Q&A

What is your typical process for working with a new customer?
I am the owner, and I like to personally come out and meet the customer, walk around their house, look at the roof with them and discuss their expectations. We can look at the types of roofing shingles and colors. Then I like to tell them about our process of getting the roof done from start to finish.
What education and/or training do you have that relates to your work?
30+ years of roofing experience. I am educated as a building contractor, and I have taken courses on building homes and installations of all kinds of roofing.
Do you have a standard pricing system for your service? If so, please share the details here.
Your average 412 pitch with the Oak Ridge Owens Corning architectural shingle with 110 mile-an-hour wind warranty is right around $290-300 per 100 square feet.
How did you get started doing this type of work?
I started roofing with my brother when I was a kid. I am now 55 years old.
What types of customers have you worked with?
I work with all customers from small jobs to very large jobs. We treat small jobs just like the big jobs, and we treat the big jobs just like the small jobs. Our goal is to make our customers 100% happy. We have worked on 2 million dollar houses in Woodbury to $100,000 homes in St. Paul to sheds that are $500.
Describe a recent project you are fond of. How long did it take?
We just did a million dollar home on the riverfront in Bloomington. We matched the shingle perfectly to the color that she was looking for, and she could not believe the cleanup that we did. She could not find a piece of roofing or nail anywhere, and she is 100% satisfied. It was over 40 squares, and with a team of 15 roofers, it was done in one day. The roof was two layers, and we used dump trailers, not dumpsters. Four loads were pulled out and dumped.
What advice would you give a customer looking to hire a provider in your area of work?
Hire a roofer that is able to also make a leak repair. We've been getting a lot of calls in our area from owners with roofs done 2-4 years ago that are now leaking, and the roofing contractor won't come back to do the repair. Eastern Roofing has supervisors that can make roof repairs, and we guarantee our roofs from leaking. We do make mistakes once in a while, but we will fix our mistakes - 100% satisfaction guaranteed. I have also seen brand-new roofs with the old flashing on the chimney. We do the chimney flashing brand-new just like the brand-new roof. If the roofing company does the roof without flashing the chimney, that is not done correctly. It should all be new at the same time.
What questions should customers think through before talking to professionals about their project?
What their total project needs are and how much money they are willing to spend. Then they need to find a contractor that's willing to work within their boundaries, especially one that they feel comfortable with and can feel free to ask any questions. My phone is right next to my person 24 hours a day, seven days a week, and I don't care what time of day it is, they can ask any question anytime.