FAQs
- What is your typical process for working with a new customer?
When you decide to work with Texas Fiberglass Pools Inc., you’ll be assigned a project manager who will meet with you for your initial appointment and review what will be done each day. The manager will communicate with you throughout the job and follow-up with you after the work is completed as well. Here’s what to expect when you call us: Personalized evaluation of your situation. One of our fiberglass pool customer service professionals will take a comprehensive history about your pool and what issues you are experiencing. You will then be scheduled for an appointment with one of our project managers. No-pressure, no-obligation analysis. At your convenience, we will visit your home or business for a no-cost, no-obligation evaluation. One of our project managers will assess your situation, discuss options and provide an estimate. Fast follow-up. You will quickly get an emailed estimate that details the work, what it will cost and how long it will take. Our office will call you to go over the details and answer any questions. You have unlimited time to check the estimate and review other options. We are always available for any questions. After Work Completion Walkthrough At the end of the project we will schedule an appointment for a final walk through to ensure you are completely satisfied with the end results. We will also go over our chemical sheet so you’re aware of our recommendations.
- What advice would you give a customer looking to hire a provider in your area of work?
Do your research before committing