FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Fair pricing within industry standards with the experience and knowledge of a five-star company. *Any room over 250sq ft counts as two rooms.* *Pet stains/odors will be extra.* *Protector will be extra.*
- What is your typical process for working with a new customer?
We walk the entire job giving the customer information as we go that is set to their particular needs and wants.
- What education and/or training do you have that relates to your work?
IICRC (Institute of Inspection Cleaning and Restoration Certification), since 1993. WRT-the Mold House (water removal training) certified, 1995. Bane-Clean Institute certification, 1996. Carpet installation and repair certification, 1999. The 5,000 Residential Club (5,000 residential homes cleaned) member, since 2013.