|Sunday||10:00 a.m. to 12:00 midnight|
|Monday||10:00 a.m. to 12:00 midnight|
|Tuesday||10:00 a.m. to 12:00 midnight|
|Wednesday||10:00 a.m. to 12:00 midnight|
|Thursday||10:00 a.m. to 12:00 midnight|
|Friday||10:00 a.m. to 12:00 midnight|
|Saturday||10:00 a.m. to 12:00 midnight|
Affordable Bright Solutions
About this pro
Shady and incompetent! DO NOT HIRE THIS GUY!!! Paid this guy TWICE for the same service. Called and explained him that the issue had never been solved, asked for a refund, and he simply lol in my face.May 8, 2018VerifiedMike S.'s reply
Sir, aside from profane language and threatening me when I tried to resolve this situation, I explained to you both the last time I was out there as well as when you contacted me most recently that the issue with the cable not engaging the blades was not an issue with the cable but with the mechanism it is attached to by the steering wheel. This mechanism is not meant to be taken apart and was in pieces in the cup holder when I was out there last. You explained that's what happened when you tried to take it off. Rather than just tell you to order that part, I did what I could to put it back together so you could see exactly how it went on the mower so you could do it yourself instead of having to pay me to come out yet again. We talked at length that it wasn't going to be permanent and that the mechanism was going to need to be replaced. You seemed to understand that at the time. As I was attempting to explain during our last conversation, if you will bring it to me with the new mechanism, I'll put it on for free.
Worked to fix my mower, i thought it was dead. Saved me money. Thanks.Apr 28, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I generally do pricing on a case by case basis. I don't think any two jobs are the same and every case should be treated as such. Although, with lawn mower repair, I do have an initial standard pricing system based on need and equipment. I try to factor in everything presented as well as unforseen factors that are bound to occur based on experience.
- What is your typical process for working with a new customer?I like to introduce myself through a phone call, text, or email depending on their preference before I arrive to perform the work. Upon arrival, I like to get a broad scope of what the customer is requesting and assess the job to give them an accurate prediction of how long it will take as well as any concerns I may have.
- What education and/or training do you have that relates to your work?Everything that I've learned has either been learned through on the job training, books, manuals, manufactors' websites, or from an expert gracious enough to show me the specifics of a particular skill.