FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing varies depending on the situation. We do pride ourselves on offering competitive pricing but we are usually not the lowest priced contractor. Roofing problems can be costly and we strive to be affordable so that people can get the work done and move on with their lives.
- What is your typical process for working with a new customer?
We like to get as much information as possible regarding the roofing problem and then we can give our customer information regarding how we should approach the roofing problem. We often perform a roof inspection at no cost to our customer so that we can evaluate the problem and offer pricing to fix the problem.
- What education and/or training do you have that relates to your work?
Our sales manager is a HAAG Certified Roof Inspector which is a nationally recognized accreditation. HAAG Certified Inspectors are known as roofing professionals with training and knowledge that is difficult to attain. Our sales manager works closely with all of the company representatives and installers to ensure high quality roofing work.