FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
*Carpet cleaning prices start at just $105 for the first 3 rooms and $35 per room added. A room is defined as an area that is 10x12. *Grout cleaning starts at $.75 per square foot and sealing $.75 sq ft discounts for volume *Carpet Repairs are $115 per hour *Carpet dyeing is $1.00 per square foot including the price of the clean and dye *Bleach repair is $150 per hour *Odor removal starts at $125 per hour *Emergency spot removal is quoted in person *Emergency flood and water removal and drying process quoted in person *Flooring sales and installation quoted in person
- What is your typical process for working with a new customer?
Our technicians inspect the areas to be cleaned and or repaired and discuss any particular concerns with the customer to set expectations. Work is completed in a timely manner, taking special care to protect the home and belongings. Hard surfaces are wiped clean upon completion of the job. The customer is once again walked through the now completed job to ensure satisfaction before signing off on the job.
- What education and/or training do you have that relates to your work?
Our lead technicians are IICRC certified in all aspects pertaining to the task being performed. This ensures that the latest and greatest tools and chemistry are being utilized to perform a superior job.