FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our preliminary consultation is free. This can be an on-site meeting or a phone call to determine if our skills match your needs, if the logistics like timeframe and budget align, and if the intangible things like style and design aesthetic are on the same frequency! If so, we can determine the scope of the project and offer an accurate cost estimate. We do offer package rates depending on the complexity of the project and bulk rates for doing multiple rooms together.
- What is your typical process for working with a new customer?
We offer a complimentary consultation to review the scope of the project, determine the client's needs and estimate the time frame for its completion. We then go on-site to take measurements and inventory the client's existing furnishings (if they plan on repurposing them or starting with a blank canvas). After we feel like we have a solid grasp of the client's vision, budget and functional needs, we draft and present a first round of design concepts. At this meeting we discuss likes and dislikes and edit the designs per the client's needs and present a final design. Depending on the client's needs, we can manage the procurement of the products and installation of furnishings.
- What types of customers have you worked with?
The type of client we attract are young families moving in to their first home who are looking to create an attractive and functional space on a reasonable budget. Their priorities are having a space that is functional for entertaining but also put together and a step up from their hodge-podge of collected items that have moved with them from place to place for the last 10 years. We call it the "adulting" room makeover... it's kind of grown up but not stuffy.