Paramount Restoration

Erlanger, KY

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About this pro

How does your service stand out?

Paramount Restoration offers water damage remediation, mold inspections and removal as well as carpet cleaning. We offer competitive pricing, excellent customer service and high-quality equipment. We are BBB Accredited, IICRC certified, and we have an A rating online.

What do you enjoy about the work you do?

We take pride in our regular training to keep up-to-date with the latest practices and technology so that the customer always receives the best service possible.

Location

Erlanger, KY 41018

Website

Years in business

6

Number of employees

10

Times hired on Thumbtack

228

Reviews

101 Reviews
  • Vijay C. Jun 16, 2017
    Duct and Vent Cleaning
    Verified Review
    The 2 guys who came out, did a good enough job.
  • Thumbtack Customer Jun 14, 2017
    They were able to schedule my cleaning within a day. When I called back to report that a smell was still present, Chad came back that same day to more thoroughly remove the odor. Chad was an excellent representative of this company.
  • Victoria G. Jun 12, 2017
    Carpet Cleaning
    Verified Review
    Will hire again!
  • Lisa K. Jun 12, 2017
    Carpet Cleaning
    Verified Review
    Great service!!
  • Doug L. Jun 11, 2017
    Carpet Cleaning
    Verified Review
    Right on time, no hassle scheduling through Thumbtack, no surprise charges, excellent result, and professional service pro. I will hire them again and recommend them to others in my condo complex.
  • Michael M. Jun 10, 2017
    Carpet Cleaning
    Verified Review
    Great customer service and cleaning. I highly recommend Paramount Restoration.
  • Juliane C. May 30, 2017
    Carpet Cleaning
    Verified Review
    The person was very nice and professional. Unfortunately, you could see the streaks for weeks on the carpet (we initially hopes it would go away after vacuuming once). We would still recomment Paramount though!
    Paramount Restoration L. Jun 9, 2017

    Julliane, we are sorry that you could see the streaks after carpet cleaning, if you would have called us we would have come back out at no charge to try to correct it and see what happened. Please call again for future needs.

  • Ron R. May 30, 2017
    Carpet Cleaning
    Verified Review
    prompt and professional.
    Paramount Restoration L. Jun 9, 2017

    Ron, thank you for the review.

  • Marty S. May 30, 2017
    Carpet Cleaning
    Verified Review
    They were very professional and friendly. My only complaint is that the invoice stated that the service was for " Carpet cleaning - Up to 2 areas with Deodorizer." Then I was charged another $10 for deodorizing. Doesn't seem right.
    Paramount Restoration L. Jun 9, 2017

    Marty, we are sorry that this happened. This was a tech error and steps have been put in place to prevent this from happening again. Please give us a call so that we may make this right for you. I tried giving you a call and got your voice message and left you a message. Looking forward to hearing from you to make this right.

  • Jacquie C. May 28, 2017
    Mold Inspection and Removal
    Verified Review
    The entire staff was honest, knowledgeable, upfront, cost effective and on time. All promises kept. They are my new go to for lots of things!
    Paramount Restoration L. Jun 9, 2017

    Jackquie, thank you for the review!

  • Barbara W. May 21, 2017
    Carpet Cleaning
    Verified Review
    Robert was extremely accommodating! Carpet cleaning was excellent and professional, as well as friendly and personable. Would not hesitate to use them for the other services they offer.
    Paramount Restoration L. Jun 9, 2017

    Barbara, thank you for the review.

  • Maria H. May 17, 2017
    Carpet Cleaning
    Verified Review
    Paramount did excellent work on cleaning my carpets. Very friendly and responsive. Carpets look great. Great price.
    Paramount Restoration L. Jun 9, 2017

    Maria, Thank you for the review.

  • Dinesh K. May 8, 2017
    Carpet Cleaning
    Verified Review
    good
    Paramount Restoration L. Jun 9, 2017

    Dinesh, thank you for the review

  • Trillium F. May 2, 2017
    Water Damage Cleanup and Restoration
    Verified Review
    Excellent!
    Excellent - thorough - professional.
    Paramount Restoration L. Jun 9, 2017

    Trillium thank you for the review!

  • Patrick A. May 2, 2017
    Carpet Cleaning
    Verified Review
    Five Stars
    Prompt and good price. Happy with results
    Paramount Restoration L. Jun 9, 2017

    Patrick, thank you for the reveiw!

  • Lynn T. Apr 30, 2017
    Carpet Cleaning
    Verified Review
    Andrew McCool was excellent! He went above and beyond my expectations and was engaing to my questions. Well Done.
    Paramount Restoration L. Jun 9, 2017

    Lynn, Thank you for the review!

  • Amy N. Apr 26, 2017
    Carpet Cleaning
    Verified Review
    Carpet cleaning
    Very easy and quick to schedule the day I needed it done. My carpets weren't that dirty, just bought the house and wanted them freshened up before the move in. I wasn't able to be there the day of the cleaning, so I left a key and the payment. The guy was great about calling to tell me when he would be arriving. The carpets look fine, hard to tell the difference since there weren't many stains, but smells fresher. Decent job for the price.
    Paramount Restoration L. Jun 9, 2017

    Amy, thank you for the review!

  • Julie W. Apr 21, 2017
    Duct and Vent Cleaning
    Verified Review
    Above Expectations
    Very professional and knowledgeable!! Will definitely use for future projects.
    Paramount Restoration L. Apr 26, 2017

    Thank you Julie for your review!

  • Kalyan V. Apr 20, 2017
    Carpet Cleaning
    Verified Review
    Highly recommended for your carpet cleaning service
    They were early and gave a call to confirm location. They were professional, dedicated and did a neat Job. I highly recommend them for your carpet cleaning services!
    Paramount Restoration L. Apr 26, 2017

    Thank you Kalyan for your review!

  • Stephanie P. Apr 7, 2017
    Carpet Cleaning
    Verified Review
    Good job
    Very punctual, friendly, did a good job
    Paramount Restoration L. Apr 26, 2017

    Thank you Stephanie for your review!

  • Rhoda F. Apr 1, 2017
    Mold Inspection and Removal
    Verified Review Updated
    Paramount team does everything you need,and only what you really need.
    Bob was courteous and thorough in his assessment of the mold problem in my home. He made money-saving suggestions, so his fee was reasonable. The team that cleaned and replaced my old insulation went above the basic task to clear away old debris left by roofers that posed a fire hazard. The person who repaired my wall limited the work to only the area that actually needed to be treated to minimize cost.
    Paramount Restoration L. Apr 26, 2017

    Thank you Rhonda for your review! Good customer service is our goal!

  • Verified Review Original
    Paramount team does everything you need,and only what you really need.
    Bob was courteous and thorough in his assessment of the mold problem in my home. He made money-saving suggestions, so his fee was reasonable. The team that cleaned and replaced my old insulation went above the basic task to clear away old debris left by roofers that posed a fire hazard. The person who repaired my wall limited the work to only the area that actually needed to be treated to minimize cost.
    Paramount Restoration L. Jan 31, 2017

    Rhoda, Thank you for the review! Customer satisfaction is our #1 goal.

  • Bridgett D. Mar 31, 2017
    Carpet Cleaning
    Verified Review
    Satisfied
    Wonderful. On time. Very friendly. Carpet looks beautiful. He even got stains out I thought were set forever. Very satisfied. Thank you
    Paramount Restoration L. Apr 26, 2017

    Thank you Bridgett for your review!

  • Jonathan L. Mar 1, 2017
    Carpet Cleaning
    Verified Review
    4 out of 5
    Overall Paramount did a great job. There were a few stains that they said they couldn't get out, which is understandable. The only thing I didn't like is that he didn't do a good job along the walls and in the corners.
    Paramount Restoration L. Apr 26, 2017

    Jonathon, we are sorry that a good job wasn't done along the walls and corners, if we had know about it right away we would have sent tech back out to redo.

  • Candice G. Feb 27, 2017
    Carpet Cleaning
    Verified Review
    I recommend these carpet cleaners!!
    Paramount Restoration did a great job. They were the cheapest and charged me the quoted price. Justin was pleasant and professional. He called to let me know he was running behind due to technical difficulties. He smelled of smoke, but did a great job. I would recommend them and I'm planning on using Paramount's services for vent cleaning in the future.
    Paramount Restoration L. Apr 26, 2017

    Thanks Candice for the review.

  • Rhonda S. Feb 26, 2017
    Carpet Cleaning
    Verified Review
    Great price
    Very friendly, great price and the results were great ! Definitely would recommend this to others
    Paramount Restoration L. Apr 26, 2017

    Thanks Rhonda for the review!

  • Steffanie D. Feb 25, 2017
    Carpet Cleaning
    Verified Review
    Great Job
    Great customer service, great price, and very professional.
    Paramount Restoration L. Apr 26, 2017

    Thanks Steffanie for the review

  • Anita F. Feb 23, 2017
    Carpet Cleaning
    Verified Review
    Positive experience
    He did a great job. On time and courteous. Explain problem with one area of carpet. Used degreaser to lighten area up. Will used them again.
    Paramount Restoration L. Apr 26, 2017

    Thanks Anita for the review!

  • Alicia A. Feb 22, 2017
    Carpet Cleaning
    Verified Review
    Mixed review
    To begin, our appointment time was never confirmed, but then showed up later than we had requested. The shoes of the individual who cleaned our carpets were quite dirty so once the carpets were cleaned I had to go back and clean the wood floors where he had to walk to get to the carpet area. The work that was done was very good (except for the last two steps on our stairway). However, we were also told it would dry in 6 - 12 hours, but it took about 24. The carpet was pretty saturated. We were pleased with the price compared to other locations.
    Paramount Restoration L. Apr 26, 2017

    Alicia, we are sorry for the problems that you incurred using our services. If we had known of the problems right away we would have sent our tech back out to make it right.

  • Roger A. Feb 14, 2017
    Carpet Cleaning
    Verified Review
    I will call again !
    I was pleasantly surprised that Paramount was able to come the same day! I was amazed how they brought my basement carpet back to life and removed all the mud and soda spill stains!
    Paramount Restoration L. Apr 26, 2017

    Thanks Roger for the review!

  • Joe H. Jan 27, 2017
    Carpet Cleaning
    Verified Review
    Fast and great job!
    This company knows what they are doing. 5 rooms n a set of steps in under an hour. Would definitely recommend this company for carpet cleaning.
    Paramount Restoration L. Jan 31, 2017

    Joe, Thanks for the review!

  • Vicki S. Jan 25, 2017
    Carpet Cleaning
    Verified Review
    Carpet Cleaning
    On time, very courteous, great job, great price. Will definitely use them again.
    Paramount Restoration L. Jan 31, 2017

    Vicki, Thanks for the review!

  • Christy H. Jan 21, 2017
    Carpet Cleaning
    Verified Review
    Very pleased
    Very personable and timely!
    Paramount Restoration L. Jan 31, 2017

    Christy, Thanks for the review!

  • Art C. Jan 20, 2017
    Carpet Cleaning
    Verified Review
    Carpet
    Very professional job at a reasonable price.
    Paramount Restoration L. Jan 31, 2017

    Art, Thanks for the review!

  • Donte D. Jan 19, 2017
    Carpet Cleaning
    Verified Review Updated
    Recommended service.
    The tech arrived about 30 minutes earlier than scheduled. He called in advance and asked if it was OK. Very professional and he did his job quickly and efficiently. Will definitely use again.
    Paramount Restoration L. Jan 31, 2017

    Donte, Thank you for the review!

  • Verified Review Original
    Recommended service.
    The tech arrived about 30 minutes earlier than scheduled. He called in advance and asked if it was OK. Very professional and he did his job quickly and efficiently. Will definitely use again.
  • Stephanie B. Jan 15, 2017
    Carpet Cleaning
    Verified Review
    Very satisfied
    We are very satisfied with our cleaning service. The carpets look fresh, and we plan to call them back to clean our basement and steps. Our goal was to remove allergens after a live Christmas tree and a few pet visitors in our home. The technician used a new cleaner formulated for use around folks with chemical sensitivities. While it was obviously devoid of fragrance, once it dried, our home is fresh. Our allergies have abated quite a bit. There were a few spots that didn't come up and the darker edges of the carpet remained, but that it always a downfall to lighter carpet as it gets older.
    Paramount Restoration L. Jan 31, 2017

    Stephanie, Thank you for the review!

  • Mary S. Jan 13, 2017
    Carpet Cleaning
    Verified Review
    Very Good carpet results
    Technician was very professional helpful and did a great job
    Paramount Restoration L. Jan 31, 2017

    Mary, Thank you for the review!

  • Sharon M. Jan 13, 2017
    Carpet Cleaning
    Verified Review
    Found my carpet cleaner
    I will have them come back the next time
    Paramount Restoration L. Jan 31, 2017

    Sharon, Thank you for the review!

  • Barry G. Jan 10, 2017
    Carpet Cleaning
    Verified Review
    Job well done
    cleaned all carpet areas as requested. Could not have been more satisfied
    Paramount Restoration L. Jan 12, 2017

    Barry, Thank you for leaving us the review!

  • Shannon S. Jan 7, 2017
    Carpet Cleaning
    Verified Review
    Job well done!
    Very good price and carpets were cleaned quickly and very well!
    Paramount Restoration L. Jan 12, 2017

    Shannon, Thank you for leaving us a review!

  • Sheldon K. Dec 30, 2016
    Carpet Cleaning
    Verified Review
    Good company
    They arrived on time. They did a nice job. Super competitive price. I will call them again in the future.
    Paramount Restoration L. Jan 12, 2017

    Sheldon, Thank you for leaving us a view.

  • Melissa R. Dec 30, 2016
    Carpet Cleaning
    Verified Review
    Scheduled appointment promptly. On time for appointment. Friendly and courteous. Fast service. Low cost. Will see if stains are truly gone once carpet is dry. So far so good.
    Paramount Restoration L. Jan 12, 2017

    Melissa, thank you for leaving us a review.

  • Gail W. Dec 29, 2016
    Carpet Cleaning
    Verified Review
    The best carpet cleaners in town
    Justin was great. Will definitely be using them again, we have two large dogs so well need them again. I'm going to recommend them to everyone I know.
    Paramount Restoration L. Jan 12, 2017

    Gail, Thank you for the review and passing our information along.

  • Aaron C. Dec 29, 2016
    Carpet Cleaning
    Verified Review
    Trustworthy Service
    Finished quickly. Very nice and professional. No surprises. Would definitely hire again.
    Paramount Restoration L. Jan 12, 2017

    Aaron, thank you for the review. Customer service is our #1 priority.

  • Doris C. Dec 26, 2016
    Carpet Cleaning
    Verified Review
    Wonderful company
    Great communication, very prompt, great price. Excellent job!
    Paramount Restoration L. Jan 12, 2017

    Doris, thank you for the review. We strive to provide excellent customer service.

  • Emily M. Dec 21, 2016
    Carpet Cleaning
    Verified Review
    Very Professional
    I called to schedule an appointment after I got the quote from Thumbtack. Well, the morning came and they did not show up, so I called to see what happened. There was some miscommunication. Apparently they had sent me an email to confirm the appointment and I never replied so they did not keep it. I never saw the email they spoke of. I mentioned that the reason I had called specifically instead of doing it all online was because I wanted to make the appointment. They were very helpful and professional about getting a technician out right away. They did a fantastic job cleaning our carpets. I would definitely hire them again!
    Paramount Restoration L. Jan 12, 2017

    Emily, Just saw the review that you left. We are very sorry for the miscommunication and glad that we could make things right and get our tech out there right away. We are striving for excellent customer service.

  • Jackie A. Dec 20, 2016
    Carpet Cleaning
    Verified Review
    Knowledgeable, professional, and reasonably priced
    Justin did a great job cleaning the carpet at my rental apartment. He was very thorough and careful in cleaning the carpet in each room. He even provided a particular solution to removing a few stains without charging extra. I would hire Paramount again with no hesitation. Thank you for a job well done!
    Paramount Restoration L. Jan 12, 2017

    Jackie, Thank you for leaving a review. We strive to make our customers happy. Looking forward to working with you in the future.

  • Linda S. Dec 20, 2016
    Carpet Cleaning
    Verified Review
    They,were,even early!
    I was very happy with the professional service as well as the outcome. I will definitely use them again.
    Paramount Restoration L. Jan 12, 2017

    Linda, Thank you for leaving a review. We are happy that you were happy with our service. We strive to provide excellent professional service. Looking forward to helping you in the future.

  • Samantha M. Dec 13, 2016
    Carpet Cleaning
    Verified Review
    Great job! Friendly cleaner!
    Quick and professional. Will use them again if we need to!
    Paramount Restoration L. Jan 12, 2017

    Samantha, Thank you for the review.

  • Sara D. Dec 12, 2016
    Carpet Cleaning
    Verified Review
    Very fast, very professional
    Did a great job cleaning the carpet in one of our rental units, and I was able to schedule it relatively quickly. The guy who came was fast & professional. There was one small mixup where the person who took my reservation had told me that they could also line up stretching in addition to cleaning. Turns out they couldn't do it, but didn't tell me that. It wasn't a big deal though - I had really hired them primarily for the cleaning, which was done very well, very quickly and at a very good price.
    Paramount Restoration L. Jan 12, 2017

    Sara, Thank you for the review. I'm sorry we couldn't stretch the carpet for you, but it was beyond our scope. We can do small restretching just not big ones. Look forward to helping you in the future.

  • Susie M. Dec 3, 2016
    Carpet Cleaning
    Verified Review
    wonderful carpet cleaning
    Everything was fantastic. He was dressed nicely and clean. He was very thorough. Great job!
    Paramount Restoration L. Dec 7, 2016

    Thanks for the review Susie!

  • Jay P. Nov 27, 2016
    Carpet Cleaning
    Verified Review
    Good job
    They were on time, did a nice job on our carpets, and were the best price we could find. Would hire again.
    Paramount Restoration L. Dec 7, 2016

    Jay, Thank you for the review.

  • Debbie H. Nov 18, 2016
    Carpet Cleaning
    Verified Review
    Carpet Cleaning
    It was easy to schedule my carpet cleaning, and the technician showed up in the promised time frame. He was very nice and did a great job. I will definitely use them again!
    Paramount Restoration L. Nov 18, 2016

    Debbie, Thank you for the review and Happy Thanksgiving!

  • Tiffany T. Nov 17, 2016
    Carpet Cleaning
    Verified Review
    Highly recommend!
    Arrived early and only took 30 minutes! Tech was awesome and had a strong beard game! Price I was quoted was the price we paid and our carpets look great! Will definitely use again and recommend to friends and family. Thank you!
    Paramount Restoration L. Nov 18, 2016

    Tiffany, Thank you for the review and Happy Thanksgiving!

  • Hazel R. Oct 29, 2016
    Carpet Cleaning
    Verified Review
    Thank you!
    Professional and fast! I needed pet stains removed before they had really set into the Carpet and pad. They sent someone the afternoon!
    Paramount Restoration L. Nov 18, 2016

    Hazel, Thank you for the review and Happy Thanksgiving!

  • Amy T. Sep 29, 2016
    Carpet Cleaning
    Verified Review
    furniture and carpet cleaning
    Fantastic, thorough job!
    Paramount Restoration L. Nov 18, 2016

    Amy, Thank you for the review. Happy Thanksgiving!

  • Midge F. Sep 27, 2016
    Carpet Cleaning
    Verified Review
    Super carpet cleaners.
    They did a great job cleaning the carpet and moving the furniture to do a complete job. They were nice guys too.
    Paramount Restoration L. Nov 18, 2016

    Midge, Thank you for the review. Happy Thanksgiving.

  • Anne E. Sep 16, 2016
    Carpet Cleaning
    Verified Review
    Disappointed
    They cancelled on me once, rescheduled and then were two hours late. The man cleaned four rooms, plus stairs in under 30 minutes. It cost me $100.00. Let's just say, that when the carpets finally dried, they were still stained and dirty.
  • Jennifer R. Sep 9, 2016
    Carpet Cleaning
    Verified Review
    Carpet cleaning.
    I wanted my entire home shampooed (all the carpeted areas). I was quoted 130 dollars. I had asked for pet odor removal and gave them the numbers of rooms. When the tech got there he charged me 260 dollars! I think it was very overpriced for a 1 1/2 hr job that I could have done myself. Not real impressed. Overpriced!!!!
    Paramount Restoration L. Sep 13, 2016

    When you were quoted over the internet you were quoted $130.00 for 5 rooms and one set of steps. You emailed back and said that you had missed counted you had another room. We then emailed you back that including the additional room it would be $151.00. We also stated that 99% of all pet stains can usually be taken care of with our standard steam carpet cleaning, but our technician would be able to advise you more once he arrived. If the stains needed to be treated with additional chemicals, he would let you know. WE would not do anything additional without your approval.

  • Tim C. Sep 7, 2016
    Water Damage Cleanup and Restoration
    Verified Review
    Shot through
    No consultation while the crew spent the entire day across the street with their first customer. Did not fully clean. No consultation with me when job was complete - e.g. was I satisfied?
  • Diana S. Sep 2, 2016
    Carpet Cleaning
    Verified Review
    Job well Done!
    The gentlemen were on time and did an excellent job. I am having them back next week to do a large oriental rug. Thank you for a job well done!
    Paramount Restoration L. Sep 13, 2016

    Thank you for the review!

  • Anthony S. Sep 2, 2016
    Carpet Cleaning
    Verified Review
    Worst customer service ever
    Total joke made an appointment a week ago never received a call or nothing until I called when they were late they said they missed placed my appointment could they reschedule totally unprofessional if u need carpet cleaned I would not use this company total joke and very rude
    Paramount Restoration L. Sep 2, 2016

    Anthony, we are sorry the appointment got missed placed. We have been extremely busy this week with water emergencies in the area due to the flooding. We offered to reschedule.

  • Norman B. Aug 25, 2016
    Carpet Cleaning
    Verified Review
    Paramount Restoration L. Sep 2, 2016

    Thanks for the review.

  • Debbie S. Aug 23, 2016
    Carpet Cleaning
    Verified Review
    They arrived on time and did an excellent job! Very friendly and professional! Would recommend and use again!
    Paramount Restoration L. Sep 13, 2016

    Thanks for the review!

  • Edith S. Aug 22, 2016
    Carpet Cleaning
    Verified Review
    Made an appointment for a certain day and time then the day of they had an emergency and had to cancel my appointment. Kind of annoying, but understandable they needed to take care of an emergency for a bigger company. We paid extra for the deodorizer for pet odor out of the carpet and for the most part it did come out except for one spot, kind of disappointed at that. Other than that they were fantastic, very nice gentlemen, very informational on how to keep true house's temperature perfect for quick drying conditions, once carpets were dry the house did smell fresh again, and did the job faster than expected.
    Paramount Restoration L. Sep 13, 2016

    Thanks for the review.

  • Lydia L. Aug 22, 2016
    Carpet Cleaning
    Verified Review
    Hired for a move-out to steam clean 1 bedroom, fairly new carpet, no stains etc. For general steam, it was a good job. Professional and quick, very well priced. Flexible with scheduling, easy to get in touch with.
    Paramount Restoration L. Sep 13, 2016

    Thanks for the review!

  • Dan P. Aug 20, 2016
    Carpet Cleaning
    Verified Review
    Not the best. Used way too much water and left carpets very wet. Took several days to dry out. Would not recommend them.
  • Jeff V. Aug 18, 2016
    Carpet Cleaning
    Verified Review
    Family room carpet. Had a few soiled spots. They cleaned them well. Very satisfied
    Paramount Restoration L. Sep 13, 2016

    Thanks for the review!

  • Bessie G. Aug 12, 2016
    Carpet Cleaning
    Verified Review
    They were friendly, professional and got the job done in a reasonable amount of time. They were able to get a lot of stains out.
  • Matthew B. Aug 9, 2016
    Carpet Cleaning
    Verified Review
  • Tara W. Aug 6, 2016
    Carpet Cleaning
    Verified Review
    Could've gone just two inches further into the doorway to clean the little spill on the carpet. Carpet looks great and the price was fantastic.
  • Dede R. Aug 5, 2016
    Carpet Cleaning
    Verified Review
  • Haroon A. Jul 30, 2016
    Carpet Cleaning
    Verified Review
  • Karthikeya D. Jul 29, 2016
    Carpet Cleaning
    Verified Review
    Got the job done plane and simple. Nothing much to say here. Satisfied with the service. Did not feel particularly outstanding but the service is good.
  • Deborah R. Jul 23, 2016
    Carpet Cleaning
    Verified Review
    Service was good. Carpet didnt dry until overnight. Cleaning solution could be improved. Service man very helpful and professional.
  • Chris I. Jul 15, 2016
    Carpet Cleaning
    Verified Review
    Arrived early and was very pleasant.
  • Jim C. Jul 15, 2016
    Carpet Cleaning
    Verified Review
    They weren't sure they were going to be able to reach the third floor carpeting, but they figured it out and finished quickly.
  • Darla B. Jul 13, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Awesome job cleaning our sofa and loveseat!
  • Ross H. Jul 9, 2016
    Carpet Cleaning
    Verified Review
    Paramount was hired to carpet clean a flight of stairs and a short hallway.Tech was friendly and informed. Did a better job than I thought possible. I placed two stand-up fans to cover the job area, and in spite of the heavy humidity and rain, carpet dried-out well, with no odor but a faint clean smell, within 2 days.
    Paramount Restoration L. Jul 11, 2016

    Thank you for your review.

  • Doris P. Jul 9, 2016
    Carpet Cleaning
    Verified Review
    They did a very good job. I did think they left the carpet a little wet. We had already moved out of the house and the our renters were moving in the next day so I hope it was dry. They were very fair in their pricing. I was quoted one price over the phone and they lowered it once he saw all of the rooms. He did not have to do that at all. I would recommend Paramount to anyone. Very friendly and nice guys.
    Paramount Restoration L. Jul 11, 2016

    Thanks for the review!

  • Charlotte M. Jul 8, 2016
    Carpet Cleaning
    Verified Review
    Right on time; carpet looks great!
    Paramount Restoration L. Jul 11, 2016

    Thanks for the review!.

  • Donna H. Jul 7, 2016
    Carpet Cleaning
    Verified Review
    Cleaning carpets and rugs
    Paramount Restoration L. Jul 11, 2016

    Thanks for the review!

  • Sandy T. Jun 30, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Paramount Restoration L. Jul 11, 2016

    Thanks for the rating!

  • Hope F. Jun 28, 2016
    Carpet Cleaning
    Verified Review
    Very professional and quick. They did a great job!
    Paramount Restoration L. Jul 11, 2016

    Thanks for the review!

  • Kathy S. Jun 24, 2016
    Carpet Cleaning
    Verified Review
    Arrived on time as promised, were very courteous and did a great job on the carpet! Would definitely recommend Paramount Restoration and will use them again!
    Paramount Restoration L. Jun 28, 2016

    Kathy, Thanks for the review.

  • Amanda D. Jun 19, 2016
    Carpet Cleaning
    Verified Review
    good job
    Paramount Restoration L. Jun 21, 2016

    Amanda, Thanks for the rating!

  • Stuart W. Jun 17, 2016
    Carpet Cleaning
    Verified Review
    The job not only went well, but Paramount was able to do more than originally contracted...items involving electrical as well as plumbing
    Paramount Restoration L. Jun 17, 2016

    Stuart, thanks for the 5 star rating!

  • Ally E. Jun 13, 2016
    Carpet Cleaning
    Verified Review
    They were excellent! Had a tough smell to get out and they did it! Very quick and professional! Would recommend to everyone. Thanks so much Paramount!!
    Paramount Restoration L. Jun 17, 2016

    Thanks for the 5 star rating Ally!

  • Scott S. Jun 13, 2016
    Carpet Cleaning
    Verified Review
    I was extremely pleased with how thorough of a job and also how quick they were in and out. I will def. recommend them to anyone who has restoration needs as far as air duct cleaning or carpet cleaning.
    Paramount Restoration L. Jun 17, 2016

    Thanks for the 5 star review Scott!

  • Kevin B. May 27, 2016
    Carpet Cleaning
    Verified Review
    Paramount Restoration did a fantastic job cleaning my carpets. Quality of work was excellent, professionalism of their representative was excellent, they were on time and efficient. I will use them again in the future, and recommend their services to family and friends.
    Paramount Restoration L. May 31, 2016

    Kevin, Thank you for the 5 star rating!

  • Alyssa L. May 26, 2016
    Carpet Cleaning
    Verified Review
    Needed same day service and Paramount came through at a GREAT price. Even more important, the job was superb! I didn't expect my heavily soiled carpets to come out so clean but the technician took extra time and care on the stains and my carpets look amazing!!! Office staff was pleasant and helpful both times I called. Will definitely be hiring them again for my future needs.
    Paramount Restoration L. May 31, 2016

    Alyssa, Thank you for the 5 star rating!

  • Randy W. May 26, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Paramount Restoration L. May 31, 2016

    Randy, Thank you for the 5 star rating!

  • Kelly L. May 24, 2016
    Carpet Cleaning
    Verified Review
    The guy was amazing! He called about 45 minutes ahead of time to let me know he would be there at 10AM as scheduled. When he arrived, he was very kind and worked efficiently. They also allowed me to schedule an appointment on a Sunday morning even though they typically do not work Sunday's. I would highly recommend and will be using in the future!
    Paramount Restoration L. May 31, 2016

    Kelly, Thank you for the 5 star rating!

  • Jennifer W. May 17, 2016
    Carpet Cleaning
    Verified Review
    Never used thumbtack before and so glad we did and found this company!! They did an amazing job on our carpets!!! Called us 30 minutes before arriving, got right to work and communicated about the floors! Even added on 2 sets of stairs last minute for just a bit more. Would highly recommend them!!!! Thank you!!!
    Paramount Restoration L. May 31, 2016

    Jennifer, Thank you for the 5 star rating. Please give us a call next time you have a need for our services.

  • Alexandra P. May 16, 2016
    Carpet Cleaning
    Verified Review
    They were fantastic! My carpet looks and smells great!
    Paramount Restoration L. May 31, 2016

    Alexandra, Thank you for the 5 star rating. Looking forward to helping you in the future.

  • Debbie W. May 12, 2016
    Carpet Cleaning
    Verified Review
    Paramount Restoration L. May 12, 2016

    Debbie, thank you for the 5 Star Rating. We hope you'll think of us again next time you have a need for our services.

  • Cedrick J. May 6, 2016
    Carpet Cleaning
    Verified Review
    Great Job
    Paramount Restoration L. May 11, 2016

    Cedrick, thank you for the 5 Star Rating. We hope you'll continue to use our services in the future!

  • Ken N. Apr 13, 2016
    Carpet Cleaning
    Verified Review
    Paramount Restoration L. May 11, 2016

    Ken, thank you for the rating. We hope you will consider us first next time you have a need for our services.

  • Louise G. Apr 8, 2016
    Carpet Cleaning
    Verified Review
    Paramount Restoration L. Apr 11, 2016

    Thank you for the 5 Star rating, Louise! We hope you'll continue to use our services in the future!

  • Jane W. Apr 2, 2016
    Carpet Cleaning
    Verified Review
    Experience with your company was great!
    Paramount Restoration L. Apr 8, 2016

    Thank you, Jane!

  • Sara W. Mar 26, 2016
    Carpet Cleaning
    Verified Review
    Last minute hire, last appointment of the day did an excellent job, didn't rush the job just to get done for the day. Reasonably priced
    Paramount Restoration L. Mar 30, 2016

    Thank you, Sara! We are happy to hear that you are pleased with our service & hope you'll continue to use us in the future!

  • Jeffrey S. Mar 8, 2016
    Carpet Cleaning
    Verified Review
    Great job! Would recommend & use again!
    Paramount Restoration L. Apr 12, 2016

    Thank you!

Q&A

What is your typical process for working with a new customer?
First, if need be, we will send our estimator to your home at a time that is convenient to you for a complimentary estimate for services. If you do not need an estimate or it's an emergency service request we will get a service technician to you as soon as possible. If you are filing a claim, we will help you work with your insurance to make the process as easy as possible.
What education and/or training do you have that relates to your work?
We are IICRC Certified in Applied Structural Damage, Water Damage Restoration, Applied Microbial Remediation, Carpet Cleaning, Odor Control, EPA Lead Safe Renovator, Level one Thermographer, Fire & Crime Scene Clean Up.
What types of customers have you worked with?
We work with all residential and commercial customers.