Imaginary Planet - Charles J Czerwein IV

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Introduction: Imaginary Planet is a World Class Technology Service Provider. We have provided exceptional service to our clientele for over the past 17 years. Our services range from but are not limited to National Rollouts (VoIP, Wireless Installation, Router Configurations, and New Builds), Design and Development, Hosting Online Services, Onsite Structured Cabling Services, Surveilance Cameras and Exceptional Project Management. Imaginary Planet is committed to 110% Customer Satisfaction! We will go above and beyond to satisfy your expectations. Our motto “is to have our clients smiling at the end of everyday.” With that being said, we will be the service provider and partner in the industry who will exceed your expectations every time! My work is not just an income to me its a way to express my craftsmanship, my dedication, and my capabilities.

Overview

Hired 4 times

2 employees

24 years in business

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Ask this pro about their preferred payment method.

Featured Projects

16 photos

Specialties

Computer issue

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Computer type

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Reviews

Customers rated this pro highly for responsiveness, value, and punctuality.

Exceptional 5.0

5 reviews

5

100%

4

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Karen M.

Feb 5, 2018

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Hired on Thumbtack

Details: Non-Computer • Phone or internet (no in-person meeting) • The network technician travels to me

Network Support Services

Dennis G.

Feb 13, 2018

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Hired on Thumbtack

Details: Personal • 1 GB • 1 GB

Web Hosting

Mike G.

Oct 5, 2015

Charles knows his stuff. I have run my own company for over 30 years and Charles is the most technologically savvy IT person I have ever worked with. Never any down time ! Simply Outstanding (and I rarely ever would offer this level of praise).

Andrew L.

Dec 18, 2017

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Hired on Thumbtack

Charlie was awesome, he helped me get a domain and web hosting account up and running in just a couple hours. Super responsive and helpful in answering all my questions. I can tell he helps people because he genuinely wants to, not because he's required to provide "customer service." Would definitely recommend to anyone looking to get a blog or personal website up for the first time!

Details: Personal • E-commerce • Web design

Imaginary Planet - Charles J Czerwein IV's reply

it was my pleasure to help you

Web Hosting

Levent B.

Jan 23, 2018

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Hired on Thumbtack

Charles is very qualified in his profession. He is also fun to work with.

Details: Network security • Computer • The network technician travels to me

Imaginary Planet - Charles J Czerwein IV's reply

It was my pleasure to assist you with your networking issues

Network Support Services

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
A 2 hour minimum work order required. Some exceptions may apply. Cash, card, and paypal accepted as form of payment.
What is your typical process for working with a new customer?
Working with my clients to assess their needs and expectations in order to deliver a customized solution with exceptional service in a timely manner that fits their budget.
What education and/or training do you have that relates to your work?
I have 20 years of hands-on experience in residential, commercial and industrial markets in the New England area.

Imaginary Planet - Charles J Czerwein IV

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