FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a set price based off of square footage of all properties. If the property require additional time, products and/or treatment there will be an addition charge which will be discussed between Star Plus Cleaning Owner and Customer.
- What is your typical process for working with a new customer?
When star plus cleaning service is the cleaner provider of any property we like to get down to business, Does the customer need A tidy clean??, a deep clean for move in or out??, or special units in the property cleaned?? We want to make sure that we are using safe cleaning solutions to not cause any kind of medical issues for customers. So is there any chemicals, smells or possible fumes that may cause harm to any one??? (pets are included). We want to service all customers in a timely yet urgently matter. So setting a time and date to have the dream cleaning team come service your home or business is a major priority for us. We understand you've contacted us now so we are here RIGHT NOW!!! FOR FOR YOU.
- What education and/or training do you have that relates to your work?
I'm raised and breed here in the Southern region of North Carolina. Being in a home with my grandmother and having to get up to clean based boards, ceiling fans, walls, 100's of wall ornaments on the weekend. Did i say almost every weekend just kind of stuck with me. Now that I'm a mother of a large family myself I'm keeping this deep cleaning from youth going.