|Sunday||10:00 a.m. to 12:00 a.m.|
|Monday||10:00 a.m. to 12:00 a.m.|
|Tuesday||10:00 a.m. to 12:00 a.m.|
|Wednesday||10:00 a.m. to 12:00 a.m.|
|Thursday||10:00 a.m. to 12:00 a.m.|
|Friday||10:00 a.m. to 12:00 a.m.|
|Saturday||10:00 a.m. to 12:00 a.m.|
About this pro
4 years in business
31 hires on Thumbtack
Areas needing work
Evelyn D.Apr 23, 2018VerifiedJDH IT Services LLC's reply
Thank you for the review.
I appreciated working with Jessica and Chris after a few failed attempts to book someone reliable for a small job. They were both timely and accommodating for the job requested. I would definitely recommend their services and use them in the future.Dec 5, 2017VerifiedJDH IT Services LLC's reply
Shari, Thanks again for the review. JDH
Communicated well, made themselves available before any other form, did what we hired them to do. Can't ask for more.Apr 13, 2018VerifiedJDH IT Services LLC's reply
William, Thank you for the wonderful review. We appreciate the work and please contact in the future with any other services needed. Management
They did a great job providing the services needed. Thanks again!Mar 9, 2018VerifiedJDH IT Services LLC's reply
Thanks Petra. Please call if you need anything.
Was very helpful at first, however was 30 minutes late for the initial scheduled call and then contacted 2 hours prior to scheduled appt to reschedule as they had a “big job” to complete. So I found someone else who had time for my small job.Jan 30, 2018VerifiedJDH IT Services LLC's reply
Melissa, Thank you for your review. It is unfortunate that we were unable to fulfill your request. Yes, we had another job the day before that was unable to be completed. Therefore requesting to push back your appointment so that time permitted us to finish the last job and not leave the customer hanging. I apologize for the inconvenience. Sincerely, Management
Top Pro status
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- What is your typical process for working with a new customer?When working with new clients we prefer to schedule a phone consult to discuss the request in more detail. This gives us the opportunity to ask questions and talk through the issues with the client before scheduling. Doing this also helps the customer feel more comfortable about us and our abilities to complete their request. We are able to answer any of their questions and if requested, we can provide references.
- How did you get started doing this type of work?I enlisted in the US Air Force in 1998 and stationed to the Air Force Pentagon Communications Agency supporting the commander and staff. Part of my many duties included maintaining all IT systems, both hardware and software. Upon my honorable discharge, I was hired as a contractor to support the Office of Security of Defense for Policy. This gave me more opportunities to expand my knowledge working system upgrades, hardware troubleshooting, installing and software programs.