FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All work is quoted based on billable hours plus material. Some projects incur added risk which bill at a higher rate than simple projects.
- What is your typical process for working with a new customer?
I personally visit every site to discuss the customers needs. I keep them informed about how the job is proceeding; and I always give my customers the opportunity to provide feedback so that I can continue to improve my services.
- What education and/or training do you have that relates to your work?
Certified Journeyman Plumber #108 (City of Fresno)... Certified Journeyman Plumber Local Union #246 (retired)... 28 years total experience in commercial/residential plumbing.