FAQs
- What is your typical process for working with a new customer?
First we ensure we know you by name. We personally meet everyone we work with before any services are planned. At that time or another we sit down and not only listen, we hear our clients request. We then offer our expertise to inform and educate the client on what is best and how to keep their cost down. The client and ourselves agree on the terms and details and we provide a contract and details for down payment or deposit. On certain jobs the full balance is due 24hrs prior to the filmed event. Each service comes with two revisions. Lastly we do not walk away until our client is smiling and satisfied.