FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we have a flat rate for certain jobs and hourly for most others. We work with businesses on a monthly fee as well, it really depends on the client need.
- What is your typical process for working with a new customer?
when working with a new client we gather a small amount of contact info and then we like to meet in person or over the phone.
- What education and/or training do you have that relates to your work?
I have several IT training certs and we have c ok mined over 20+ years in the field troubleshooting and resolving Customer needs and IT issues.