FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes it's hourly and is described by rooms, the client can pick different cleans for example they may have not had cleaning for awhile so there is 3,4,5,6,7,8, hour first cleans, then there is 1 or 2 bedroom 1 bath for 2.5 hrs @ $65.00 then , move out cleans 4,5,6,7..... hr most of the time the client has an idea of hours it takes , after the first clean gives a good idea how many hours to book if they want reoccurring appointments.
- What is your typical process for working with a new customer?
Always give a nice greeting then do a initial walk through,I ask what they have in mind for today ,Then I ask them which room needs the most attention (master bath or Kitchen) . I come 15 min for new clients in case walk through is longer. I have done so many homes I just find out the layout then proceed, since I have on line scheduling a lot of their preferences are answered there.
- What education and/or training do you have that relates to your work?
I was in manufacturing for a long time and I was quality assurance and Inspecting that gave me an eye for detail, I cleaned for some of the House cleaning Franchises too. I really like working for myself and choosing to have Holidays off, My scheduler blocks days I may need to have off, I'm also going to sub contract work in the near future.