|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
About this pro
2 years in business
13 hires on Thumbtack
PC or Mac
I accidentally performed a system restoration on my laptop without any backup and certainly I lost my old years precious data. After a bit of research online and conversations with IT people in my company, I regained the confidence to find them back. Jason from Zero One contacted me from Thumbtack and he explained how system restoration works and his plan to recover my data in details. Also, he clearly expressed his worries and concerns since some of the data might get overwritten or permanently wiped off. In the service period, Derek came to pick up my laptop, and Jason did a quick diagnosis on my machine and came back with updates at the same night without any money paid upfront. He tried multiple traditional methods but can't find anything but he didn't push it back and give up; instead he used his expertise to find his own way to access to my old data. Most of my precious photos, some word and pdf files are recovered. Those two guys are very friendly and even you are not a data expert, he will help you understand what he is doing with common words patiently and professionally. Whatever he was going to perform, he always asked my permission first and gave his best advice. And Zero One charges the data extraction service at a flat price, not depending on how much data recovered. I would highly recommend this company and service to any friend around me who has the same issue or need. Thank you, Jason!Apr 13, 2017Verified
The professionals at Zero One Data Solutions did an excellent job quickly diagnosing the issue with my laptop, and were very transparent throughout the entire process of repairing it. They gave me the most cost-effective options, and I am very satisfied with the solution and cost. They also picked up my PC, and dropped it off to me when they were done. I will definitely recommend their services to both friends and colleagues.Apr 11, 2016Verified
I broke a thumb drive with a decade's worth of family photos on it. Zero One Data Solutions recovered the data in a very short amount of time. Wonderful customer service that was very accommodating to my schedule. All-around friendly guys. I would use them again in an instant.Apr 28, 2016Verified
The first factor that call my attention was the excellent price prior to look to my drive, and most important they kept the same one after some much trouble had happened. This guys endurance and perseverance are outstanding! It's been about two months and they didn't give up. But the most important, was their character. After a while fixing the drive I finally got it back, however driver format wasn't supported by my computer, so they went to my house, brought their computer and showed that all my files were really there, and then they took the driver again to change the system, all without any additional cost. This surprised me a lot to see all their hard work, patience and amazing support.Sep 13, 2016Verified
Danny K. K.
I had Zero One Data Solutions work on my Samsung tablet. They said it would be an easy quick fix. Which it was, once they got the part in. I can't hold them accountable for other suppliers shipping time. Regardless I plan on bringing future work to them. Good guys, honest service, and affordable!May 6, 2016
- What is your typical process for working with a new customer?We will evaluate the product in need of repair while considering customers intentions and goals. After an evaluation we will discuss the options available, and price differences accordingly. If there is a past comparison we will explain the experience to help give the customer a more understanding of what's involved and the possible avenues of repair.
- What education and/or training do you have that relates to your work?A+ hardware certification All Microsoft Windows versions including their embedded programs Various flavors of Linux and Unix, and their embedded programs
- How did you get started doing this type of work?Suffering data loss ourselves. And have first hand experienced the setback, cost, and the lost memories in such a digital driven world, we decided to help those recover from such events, affordably.