FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes and no, we review each project based on the needs of the client. Specifically with video production, we have a lot of optional steps that some clients may take. Such as storyboarding, briefing, scouting, rehearsing, scripting, etc. Each item has a cost associated, but we match that cost to the level of involvement of our team.
- What is your typical process for working with a new customer?
New customers, especially those new to video production, are always asked about what they want to accomplish. "Who are these images for?" "What is the intended audience for this video?" "How do you want people to feel about it?" From there we can get a much better idea of how best to fit their budget and needs. Every project is different, so we try to make every quote different.
- What education and/or training do you have that relates to your work?
Depends on which members of the team you utilize! We have some staff who have worked in media for 5+ years, others who went to school for it are just getting into their careers.