FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes we have developed a system to price all projects by the squarefoot, so you can see the cost of the entire project, and what it will cost if you make any amendments to your project.
- What is your typical process for working with a new customer?
I come out to the home to view the project and listen to the customers goals for pricing and design. I then provide an itemized estimate which gives a detailed description of the work to be performed. I then provide a detailed shopping list of the materials needed for the project along with recommendations for specific product brands that I know to be of high quality. If the customer wishes to proceed with the project I put them on the schedule for installation and begin the project and give them a specific timeline for completion. The project is completed and I collect payment.
- What education and/or training do you have that relates to your work?
We have attended many seminars from the leading manufactures of our industry. Including but not limited to Schluter, Wedi, Mapei, Mircale, and many others.