FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge per/sq. ft. for tile and wood flooring installation , amount of flooring to be installed ( cost effective if there's hardly any cuts ) , floor preparation ( I.e. , crack membrane , level cure , cleaning , etc. ) , size of tile , tool allowance and debris removal . And we also can do the shopping for the customer if they don't have the time to do so , bring the options to them with pricing so they can finalize their decision on what interests them the best , order it for them and pick up and deliver the material to the location .
- What is your typical process for working with a new customer?
Treating them like we've already met . Understanding in full detail their wants and needs . I also like to suggest other ideas that might suit them better that might make the completed work stand out better than what they had in mind .
- What education and/or training do you have that relates to your work?
I was lucky enough to have learned from someone who had been in the business for 20 years .