FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is generally done per instance based on customers project needs and/or budget. All additional work not included in original work order will incur an additional fee, either as flat fee per instance or at a rate of $25 per hour.
- What is your typical process for working with a new customer?
Contact customer via email or by phone to discuss the project in detail. Get as much information about customers organization or business and ask them to tell me what they envisioned and then I will get back with them to give a detailed work order with the estimate.
- What education and/or training do you have that relates to your work?
In addition to doing my own projects over the years I have also worked closely with a printing company for the last 10 years. Originally I started as their web designer which included updates, and web maintenance, and this was later expanded to include domain name buying and hosting, creating & sending bi-weekly email blasts and also as designer of printed materials [business cards, brochures, post cards etc]. For the last couple of years I was also their IT/Tech Support person.