FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing started out on the low end of the spectrum. Soon I got flooded with referrals and raised my hourly rate, which I try to keep reasonable. If you're located out of my typical travel range, I may charge for travel time.
- What is your typical process for working with a new customer?
First, we talk over the phone for 15 minutes to discuss your project. (For efficiency purposes, you may send me pictures so I can see what area(s) needs organizing while on our call.) Once we decide to proceed, we'll set an appointment for a site survey where I come meet you at your place for 30 minutes - 1 hour, depending on job scope. While there, I ask questions, take notes and sometimes pictures, and give an approximate number of hours to complete the job. You can decide to do everything in one fell swoop or focus on certain areas in stages over time. When you decide to proceed, I will give you an agreement to sign that spells out the work scope and terms. Note: When you agree to the site survey visit, advance payment is necessary to secure your spot on my calendar. I accept Venmo or Zelle.
- What education and/or training do you have that relates to your work?
I've moved many times in my life and owned businesses. When I went from living in a large, sprawling ranch to a small Manhattan studio apartment, I used an organizer to help me navigate the daunting nature of downsizing. While running a previous business, I hired a very expensive organizer who taught me invaluable tricks of the trade with paperwork systems. I've applied what I've learned and pass that know-how onto others.