Fortress Painting

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Introduction: I provide professional interior painting and dry wall repair at fair pricing. I am not some big business with a fleet of company vehicles, a fancy office or lots of employees that has hundreds of customers and gets a ton of job offers everyday. Therefore, when you work with me I respect your time and value you as an important customer. I am dependable and will show up on time and I will work HARD because your business is important to me. It's important to me because I can't afford a marketing team or huge advertising budget and job offers aren't being thrown at me throughout the day. So you can be assured that I'll work HARD because I want you to invite me back when you need more work and refer me to your neighbors, co-workers, friends and family. When I do the work, the job isn't finished until YOU say its finished. Painting is a great and cost effective way to give a room or your entire house a whole new look and feel. I enjoy the experience of being given an opportunity to be apart of that transformation that allows my highly valued customers to personalize their house into a home.

Overview

Hired 22 times

7 employees

12 years in business

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Reviews

Very good 4.6

17 reviews

88%

Stephanie C.

Aug 13, 2016

Hired on Thumbtack

I hired Mike to completely repaint 2 of my bedrooms and he did an amazing job. He takes pride in his work and it shows, I couldn't be any happier. He was very professional, courteous and communicates really well. He is also prompt and arrived on time both days and after completing the job he left the rooms cleaner than before he arrived. I wouldn't hesitate to hire him again or recommend him to anyone. For the rates that he charges (compared to the other bids I got on thumbtack), his work is really amazing. I can't stress how well the rooms look and honestly he could get of gotten away with charging more. If you need someone to take care of your house painting project you can stop your search here, no need to look any further.

Interior Painting

Taina S.

Aug 25, 2016

Hired on Thumbtack

Never showed up for the appointment.

Fortress Painting's reply

Not only did this customer omit important details of her job request but wanted the work done immediately and said she'd be PAYING with a POST DATED CHECK. The job didn't require immediate attention, why not just wait until you had money to pay for the work you'd like done? Instead your going to leverage leaving me a negative review in an attempt to bully me into performing the work. Well unfortunately for you, I didn't take bullying growing up and I not be starting now.

Drywall Repair and Texturing

Lora E.

Dec 28, 2016

Hired on Thumbtack

I had Mike paint and do small hole fixes, on almost all the walls of my 11 year old two bedroom/two bath condo. After watching everything he had to do, i.e. undo electrical panels, air intake panels, move furniture, cover furniture, take down decorations, etc. to do the incredible job he did I'm really happy I didn't decide to paint myself. What took him three days would of taken me a month of weekends! He is a true professional you can trust! He was detailed oriented, very thorough, communicative all times before and after the project but not overly chatty which is good for me, informative on my paint type selection (listen to him, he knows), considerate of my personal space and timeframe of hours he could work, and after the first day of me being there while he worked I didn't feel uncomfortable leaving him there alone nor did I feel uncomfortable on days when I worked from home. He also came within reason of my budget! I was happy to support a local entrepreneur.

Interior Painting

Leslie J.

Mar 13, 2017

Hired on Thumbtack

I received bids from four contractors and after checking reviews and speaking with each of them, I had determined that I could best work with Mike at Fortress Painting. He was not the cheapest but all the bids were within a few hundred of each other. I liked his manner of describing how he had good attention to detail plus he dropped off a paint sample for me. However the day before he was to start he text me that he let his crew off on the day BEFORE the big snow was coming. He also said the cost would be more due to the flooring being installed. I had told him at the time of the estimate that the flooring would go in on Friday. He was unavailable until after that date, so obviously the floor would be installed. After a text war, I told him we were done. I have since hired my second choice contractor who are busy working TODAY to beat the storm.

Fortress Painting's reply

Not only did this customer changed the parameters of the job, which required a change in the estimate, she actually decide to install flooring after telling me it would NOT be installed prior to painting. I had multiple team members on site for the estimate and to assess this painting project that all clearly remember flooring not needing to be protected. This was an important detail because ceiling and baseboard was including in the painting request. Which now meant additional materials and prep to protect every square inch of the new flooring from any paint damage while doing the ceiling and baseboard work. Also, the customer herself requested a change in the start date on a SUNDAY, to the very next day on Monday. This was AFTER we agreed on a different start date, which is not remotely enough adequate time to reschedule my teams assignments for the week. But I did try to accommodate her request and offered to start on Monday alone, and have the team show up after their respective assignment for the day. In which she declined. All my reviews reflect a vastly different account and aspect from what you experienced when working with me. But clearly from this review, as you mentioned in the beginning, I offered the best customer service that I could provide (going as far as providing paint samples, free of charge and dropping them off even before selecting your contractor of choice) but then you tried to take advantage of my kindness by changing the job parameters and start date, and bully me by threatening to leave a negative review. This is when I withdrew the bid on my own and terminated our agreement, not the other way around.

Interior Painting

Heath C.

Mar 20, 2017

Hired on Thumbtack

Mike and his team are awesome! I hired them to do a ton of painting and they did an excellent job. The attention to detail is unparalleled and the finished painting looks beyond great. Mike and his entire crew were very professional and courteous. They arrived on time everyday and took care of everything from moving and protecting all the furnishing to dropping tarps to cover the entire floor and even clean up at the end. The rates Mike gave me were fair (not the lowest but not the highes either) and I found more than reasonable after seeing the work they do and the end quality of their service. I will definitely be using them again in the future for any work and I'm glad that I found them. They have a customer for life and without question would recommend them to everyone!

Interior Painting

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
No. That is the simple answer, there really is no standard pricing system when it comes to painting. Any REPUTABLE painting contractor will always ask to take a look at the areas (or ask for pictures at the very least) you'd like painted and talk to you before giving you a solid estimate. You should be weary of contractors that give you one without doing so first, chances are they baited you with a low 'rough' estimate and upon showing up will increase their price. I can't even begin to comprehend how one could give a blind estimate on painting with so may variables that could affect the job. With that in mind, there are a lot of variables that will affect your painting quote, from how much prep work would be involve, how many coats are needed, to what kind of paint is being used. Rooms with obstacles to work around, furniture to move, shelving/cabinets/mirrors/pictures/etc... to remove and reinstall will always be more costly to paint than an empty straight forward room with nothing to work around, move, remove or reinstall. Also, painting ceilings (especially high vaulted/cathedral), trim, frames. molding, baseboard, all this will also contribute to increasing the cost of painting. The list goes on, but if your looking to get the best, most cost effect estimate if your working with a tight budget is emptying the room yourself, remove anything and everything you can to make it easier for the painter to work and give you a professional grade paint job before getting a quote. The easier it is for me to do what I do best, the better the rate I am going to give you.
What is your typical process for working with a new customer?
I will always want to meet you to see and talk about your painting needs, this not only lets you get to know me as a contractor but will also let me get an idea of exactly the end result of the painting project your looking for, leaving no surprises once finish. It also gives you the opportunity to address me with any questions or concerns you may have.
What education and/or training do you have that relates to your work?
I've been doing interior painting and dry wall work for over 10 years, 6 with a company before they closed up and 4 years on my own. This is what I do and I am really good at it.

Fortress Painting

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