FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices are set by the "What is a fair and good price for this job for this customer" method. We try to work with everyone as best we can to get the solutions they need without punishing them financially for having technical difficulties.
- What is your typical process for working with a new customer?
We learn the environment and customer, then engineer custom solutions that best fit. Every situation is different. That is one of the things that make this industry so enjoyable.
- What education and/or training do you have that relates to your work?
Lead technician has professionally been servicing IT customers in corporate, small business, and residential since 1994. Experience and business ethic are what set us apart from the rest.