Computer Repair

Find a computer technician near Greensboro, NC

Find a computer technician near Greensboro, NC

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Top 7 Computer Technicians near Greensboro, NC

Computer Repair Services Cost Guide

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much does computer repair cost?

The cost to fix your computer or laptop will depend on the extent of the repair and the labor rates in your area. For example, a repair service may charge $100 to fix virus or malware issues or $320 to fix a cracked or damaged screen. On average, computer repair technicians charge $60/hour for their services. However, hourly rates can range from $45-$90

To find out exactly how much it will cost to fix your desktop, laptop, Apple or PC computer, request cost estimates from computer repair specialists near you.

How much does computer repair cost per hour?

It costs an average of $60 per hour for computer repair. Hourly rates range from $45-$50 on the low end and $85-$90 on the high end.

Get free cost estimates from computer repair specialists near you so you’ll know exactly how much you should expect to pay.

Who can fix my computer?

If your computer needs repairs, hire a technician who has experience with your computer’s model and brand. Ideally, the pro you choose should have certifications, training and/or a degree in a related field. 

Look for top-rated, qualified computer repair services in your area on Thumbtack.

Is it worth fixing a computer?

It depends. If the damage is severe, you might be better off buying a new computer than spending hundreds (or thousands) of dollars on repairs. Always get price quotes from a few computer repair services near you, and compare those estimates to desktop and laptop prices. If it's cheaper to fix your computer,  consider doing so. But if it's cheaper to buy a new device, that's probably your best option.

Should I repair or replace my computer?

To determine if you should replace or repair your computer, consider the following:

  • Has your warranty expired?
  • Is your computer old and out of date?
  • Is the cost to fix your computer 50% or more of the cost of replacing it?
  • Before it broke, was your computer working slowly and inefficiently?

If you answered yes to any of these questions, it’s probably time to replace your computer. When in doubt, consult a technician for their expert opinion.

What should I do before sending a computer in for repairs?

Before you send your computer to a technician to fix it, take the following precautions:

  • Make sure you hire a reputable, top-rated professional to handle the repairs. Look at past photos of work they’ve completed and read their customer reviews on Thumbtack.
  • Back-up your data. To ensure you don’t lose the data on your computer, back-up your files to an external hard drive. 
  • Ensure you have access to important information. If you need to access certain files or information from your computer, make sure you can access that information through a cloud storage system or external drive. 
  • Erase sensitive information. If you have files (documents, photos, etc.) that contain sensitive information about your finances, accounts, passwords, etc., delete them before you bring your computer to a repair shop. 
  • Log out of your accounts. Make sure you’re logged out of your bank, social media and other accounts.

Is it cheaper to replace a hard drive or buy a new computer?

Buying a new hard drive is almost always cheaper than buying a new computer. If you suspect you need to upgrade or replace your hard drive, ask a computer technician to diagnose your device (and request a cost estimate if the culprit is indeed the hard drive).

How many years does a laptop last?

Depending on its quality, age, condition and maintenance, a laptop may last only a few years or up to seven years. Of course, your laptop may last longer or shorter depending on how well you take care of it. If you think your laptop needs repairs, don’t procrastinate — hire a technician to look at it before the damage becomes irreparable.

Is it worth replacing the motherboard on a laptop?

If your laptop’s motherboard was damaged by physical impact, liquid, heat or electrical damage, you may need to replace it or buy a new computer. You should consult computer repair experts near you to determine if replacing your laptop’s motherboard is worth the cost. Compare the price quotes you receive with new laptop prices, and decide which option is the most cost-effective.

Reviews for Greensboro computer technicians
Thumbtack Customer
I had a laptop that I thought was too slow for my use. There was either a hardware problem or a virus. The machine would still work but it was slow and would crash. I decided to get it repaired. I found this company. We came to an agreement on price and I told Tony I need my laptop operational in 7 days. I told him that I constantly used my devices and that time was a concern. The plans changed because I realized it was time for a new laptop. Our plans expanded to work on repairing the old laptop, buying and transitioning to a new laptop, and work on a desktop. At first, he could web connect and complete the work necessary without me. I saw some results. There were times he needed me to be with the computer to get things done. I made myself available during the times requested on at least 4 different occasions in which he didn’t show up to complete the work. He didn’t contact me with an apology for his absence or an explanation. I found this to be extremely unprofessional behavior. His work day consisted of hours between 12pm-9pm and 12am-8am. I came to find he was rarely spending time working on my job. I would check in for an update but he would tell me to “relax, he had it under control.” Our plans had changed which meant more time. I was understanding of that. A few more weeks past. I questioned him again. He claimed he priced me at too low of a rate for my work to really be a priority. I had another pressing matter arise so I didn’t say anything else. I didn’t see him on my devices either. Then, he claims he had been working for 2 weeks and asks for $200. I hadn’t seen any improvement at all in those 2 weeks on my devices so I asked him for documentation of his hours spent and a log of tasks completed. He responded with a poor attitude and told me he would charge me for that. I never received it. The total time spent was from 9/23 when he was hired until 10/27 when I just had to move on so I could get back on my devices to get back to work. I had not see him login to work so I though he had quit. Now he is leaving me extremely rude and inappropriate voicemails and Skype messages commenting that there is a reason I live alone loved solely by my 3 cats. I feel this unfortunate situation could have been avoided if he would have acted as a professional by doing the job as agreed at the rate agreed. He stated the rate. I was clear that I needed the work completed in a timely manner but I didn’t know how much time the job would take because the plan was not set. Once we knew the plan consisted of 3 devices, he should have told me that he didn’t consider me a priority based on my rate and renegotiated so that I could get the work done in a timely manner instead of having this poor experience.
Computer Rescue & TutoringComputer Rescue & Tutoring
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