TRG Facility Maintenance

Houston, TX

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About this pro

How does your business stand out?

TRG Facility Maintenance (TRG-FM) is a Veteran Owned Small Business. Byron Brown, Retired Army First Sergeant is the Owner/President and leads a team of professional contractors in Houston. We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

What do you enjoy about the work you do?

I love helping people solve their problems and improve the value of their homes.
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Location

Houston, TX 77080

Years in business

10

Number of employees

13

Times hired on Thumbtack

16

Reviews

11 Reviews
  • Diana R. Aug 20, 2017
    Interior Painting
    Verified Review
    We had a wonderful experience having TRG paint the interior of our house, which included scraping off popcorn ceilings and painting multiple high ceilinged rooms. First, they were accommodating to our schedule when coming to the house to give an estimate. Then the work was done quickly and it was easy to coordinate with Byron and Eunice during the process. The team always cleaned up at the end of the day and were quick to do touch ups that were identified. On the last day, everything was thoroughly cleaned and final touch ups were done like filling spots that needed more paint, cleaning up wall to ceiling lines and cleaning up trim. The team finished ahead of schedule by working on Saturday. When all costs were tallied, we got a lower bill than the quote. It's nice to see a company operate with integrity and honestly like TRG, which unfortunately is not always the case when contacting out for home improvement. Finally, it truly was a pleasure working with Byron and Eunice. They were as excited about the project as we were and put in the time to ensure a quality job. We highly recommend them for painting and would use them again in the future.
  • Jeff M. Aug 8, 2017
    Fence and Gate Repairs
    Verified Review
    Great job again.
  • Susan S. Aug 4, 2017
    Caulking
    Verified Review
    Did not show up for job
  • Emily H. Jul 24, 2017
    Handyman
    Verified Review
    Byron was great! He came to the house right on time and was super personable. We loved getting to chat with him before, during and after the project. He installed radiant barrier in our attic on the whole back half of the house in just about 4 hours. Already noticing the effects of the barrier. Very satisfied with our choice to hire TRG for a "DIY project gone awry". Would refer to all!
  • Thumbtack Customer Jul 20, 2017
    We are very satisfied with the repair project, and we will definitely call on TRG Facility Maintenance for other needs.
  • Erin C. Jul 13, 2017
    Pet Door Installation
    Verified Review
    We had a cat door installed. Byron and his team were very courteous and professional. All costs and estimations were transparent and explained in advance. I would highly recommend TRG.
  • Thumbtack Customer Jul 11, 2017
    Eunice was great and was extremely helpful.
  • Kim M. Jul 5, 2017
    Door Repair
    Verified Review
    Byron showed up EXACTLY on time and assessed our door repair. He had brought all the appropriate materials, some of which he did not need, so did not bill us for. Since the repair took much less time than he had anticipated, he reduced the bill. All in all a great experience and I will certainly use him again and recommend him to other!
  • Thumbtack Customer Jul 3, 2017
    Great experience.
  • Renay H. May 26, 2017
    Handyman
    Verified Review
    Everything about Byron and his team was exceptional. You can't ask for a better service experience.
  • Stephanie F. May 1, 2017
    Handyman
    Verified Review
    Great experience
    Very prompt, thorough, helpful and overall pleasure to work with! Thanks Byron!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We charge a simple hourly rate.
What is your typical process for working with a new customer?
I like to listen to the customer, then repeat what they said, give recommendations then listen to the customer again and make final decision.
What education and/or training do you have that relates to your work?
On the job training for 30 years with various workshops over the years.
How did you get started doing this type of work?
I started working in my fathers construction company when I was 12. I kept up my work through school and part time while I served 20 years in the Army.
What types of customers have you worked with?
Residential and commercial.
Describe a recent project you are fond of. How long did it take?
Being able to help a senior lady with fixing her exterior wall. She was happy when we agreed to fix it on the spot.
What advice would you give a customer looking to hire a provider in your area of work?
Ask questions, give precise information so handyman can give accurate estimate.