What should the customer know about your pricing (e.g., discounts, fees)?
We charge a simple hourly rate.
What is your typical process for working with a new customer?
I like to listen to the customer, then repeat what they said, give recommendations then listen to the customer again and make final decision.
What education and/or training do you have that relates to your work?
On the job training for 30 years with various workshops over the years.
How did you get started doing this type of work?
I started working in my fathers construction company when I was 12. I kept up my work through school and part time while I served 20 years in the Army.
What types of customers have you worked with?
Residential and commercial.
Describe a recent project you are fond of. How long did it take?
Being able to help a senior lady with fixing her exterior wall. She was happy when we agreed to fix it on the spot.
What advice would you give a customer looking to hire a provider in your area of work?
Ask questions, give precise information so handyman can give accurate estimate.