FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pricing depends on the program that a client is enrolled in which is largely dependent on the needs of both the animal and the client.
- What is your typical process for working with a new customer?
Potential clients typically contact our office via phone or email to determine the best program based on their needs. From there a contract is completed and training is scheduled.
- What education and/or training do you have that relates to your work?
I am a Certified Applied Animal Behaviorist, one of less than 50 in the United States. Sean, the other owner is a Certified Dog Behavior Consultant---one of only three throughout Houston. All of our trainers have earned a bachelor's degree in a related field and have had years of experience training dogs. Each is also trained by both Sean and myself and continually mentored.