Full Spectrum Contracting

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Introduction: Full Spectrum Contracting has more than a decade of experience providing high quality residential and New Construction Flooring Sales & Installation services. We offer FREE ESTIMATES, samples to your door, competitive prices, and excellent customer service. We take great pride in our attention to detail and deadlines, staying up to date with regular training in the latest products and methods. We use only TOP RATED INSTALLERS, leaving your project completed just the way you envisioned it. The best part of our job is the satisfaction of knowing we've helped make someone's home more beautiful.

Overview

Hired 1 time

25 years in business

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Reviews

3.7

3 reviews

5

67%

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Desiree G.

May 2, 2016

I had a backsplash done in my new home in my kitchen. When it was finished, I was so pleased. It was beautiful. I couldn't have been more satisfied.

Syreeta R.

May 3, 2016

Just moved into my new house and the carpet was a mess and kitchen floor was super outdated. They were able to come install during the times that were convenient for me and my family and had the job done in no time. I not only love the excellence that they provide but they are also affordable compared to others. I will definitely be using them again as they offer a wide range of services.

Kyley E.

May 23, 2016

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Hired on Thumbtack

Unfortunately, I can’t actually give a rating on the quality of work because the installer never showed up. We scheduled an installation appointment for 9 AM on a Friday. At 9:15 I called to check that everything was still on schedule. My first call went to voicemail. The second time a woman answered the phone and verified my appointment. She told me that the installer had headed out and she would call him to get a better idea of his schedule. She said she’d call me right back. 10-15 minutes later I received a text message telling me that the installer had to go to another location to finish a project and that he would be running about 2 hours late. While this wasn’t ideal I had taken the day off work so I said I would be home. At around 11:30 I called again and got a voicemail. I left a message asking for an update. I also sent a text in case that was an easier way to communicate. I got no response. I proceeded to call several more times throughout the day and never got an answer. I left 2 more voicemails (one asking them to please just let me know if I was wasting my time waiting for them) and never heard back. I called twice more on Saturday (the day we had scheduled to finish the installation) and, again, no one answered. I honestly am still flabbergasted by the level of unresponsiveness and rudeness they exhibited. It’s one thing to overschedule yourself and need to push back an appointment, but to totally ignore a customer you’ve agreed to serve is just beyond inconsiderate. Long story short, I’d pass on this contractor.

Floor Tiling

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
* FREE ESTIMATES * Square Foot Pricing for all flooring types - varies per product. (Call for details) * Minimum Labor $300 (may be negotiated - location/situation depending)
What is your typical process for working with a new customer?
First things first... Meeting with the customer at the home is always the most optimal idea. This allows us the opportunity to access the scope of work needed and gives us the ability to make real time analysis to help the customer obtain the results they are envisioning. We will take several measurements and discuss design ideas as needed per project. If materials will not be supplied by the customer, we can even arrange to bring various styles of the products to you (CARPET, TILE, HARDWOOD, LAMINATE, NATURAL STONE). Once we agree on the final vision, our representative will then return to home base and create an estimate for the work to be performed. Our turn around on getting that back to you will be 48 hours. Once you accept our estimate, we will send TOP RATED installers to your home to perform the work and an in house field representative to follow-up on-site to ensure your complete satisfaction.
What education and/or training do you have that relates to your work?
I have 24 years experience designing, selling, purchasing and managing the installation of various hard & soft flooring goods. I have 15 years experience here in Indianapolis working with some of the best installers around town. Crews that install all of the flooring products in 5 of Indy's TOP New Home Builder Homes. We offer our installers weekly Product Knowledge training put on through our local distributors so that we can stay in line with all of the newest products and techniques available. This is our proactive way of offering the best products and service to our customers all the time.

Full Spectrum Contracting

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