FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer two training session types: 30 minute and 45 minute sessions. The prices vary according to appointment length and instructor certification level. Discounts are offered for purchasing packages of 12 and 24 sessions.
- What is your typical process for working with a new customer?
We connect with the client via a phone call, text message, or email, depending on the client's preferred communication. We have them come in for a complimentary session to see the facility and learn about our process and technology.
- What education and/or training do you have that relates to your work?
All of our associates hold Bachelor's Degrees in a health related field (Kinesiology, Exercise Science, Exercise Physiology). All Hoffacker associates must complete the Hoffacker Conditioning Specialist Certification. Many hold other training certificates as well. As the manager, I hold a BS in Psychology, an MS in Sport and Exercise Psychology, and completed Ph.D. coursework in Sport and Exercise Psychology.