Hired 20 times
6 years in business
(Eastern Time Zone)
8:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Areas needing work
Molding or baseboards,
Hanging pictures or mirrors,
Jim H.Sep 21, 2018Verified
Harry was responsive, explained the issue and showed us plenty of pictures before and after the work was completed. Very easy to do business with; we will use this company again as needed!Jun 16, 2018Verified
They contacted me almost immediately with my request for my repair. Came out on a Saturday, because it was best for me, and did an amazing job. They showed up on time, and did the work in the exact time frame they said it would take. I highly recommend, and will use them again for any future work I have.Jun 16, 2018Verified
The team was quick to respond, reasonable, and very professional. I used them to repair a hole in my roof from when we removed our chimney. They reframed and patched it and looks fantastic. Would definitely recommend and use again!Jun 11, 2018Verified
Very reasonable pricing on my roof repair. Made the decision to hire them and they were out the next day. Thorough repair. They were able to give a reasonable quote for our painting project also. Will be using them again.May 22, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We use an estimating software program to price most of our jobs. The prices in the software are determined by a third party company that surveys fair market prices of labor and material in each metropolitan are of the country. If you collect multiple estimates we will most likely be in the middle range. We try to price jobs just high enough to make the customer happy. Some contractors will price a job low to win business. Often times, in a scramble to salvage a profit, they will use inferior materials and/or incompetent, lower skilled/paid workers. In contrast, we use only warrantied materials and skilled workers. In addition, we are fully insured for your protection.
- What is your typical process for working with a new customer?I like to have a brief conversation on the phone to get an idea of the project and make an appointment to come walk the job with the customer. We then discuss the scope of work and the time expectations. For smaller jobs, I will often give a price on the spot. However, for larger projects I prefer to go back to the office to write a detailed estimate while reviewing photos I've taken. I would then email the estimate to the customer or preferably make a return visit to go over the estimate to make sure nothing was missed. This also give the customer an opportunity to add items to the job which they forgot to mention previously.
- What education and/or training do you have that relates to your work?I have on the job training in roofing beginning with one of the largest storm restoration companies in the country, $80 million in sales per year. Subsequently, I was trained in writing complete house fire and flood restoration estimates with Paul Davis Restoration. Paul Davis restoration is the second or third largest fire and flood restoration franchise in the world with over 1000 locations in the USA and Canada. Also, I have a B.A. from Indiana University, was once a custom home builder, REALTOR and held a Texas Insurance adjusters licence.