Carrico Climate Control

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Introduction: Our service is far more economical, personable, and compassionate to our customers needs. I enjoy walking into an uncomfortable family's home and bringing them comfort that's comfortable to them and their wallets.

Overview

Hired 2 times

4 employees

23 years in business

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Reviews

5.0

3 reviews

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John A.

Mar 25, 2017

I called Carrico Climate Control this evening way after normal business hours, I was connected to voicemail and approximately 5 minutes later Chris gave me a call to inquire about the problem I was having. He went thru a few steps over the phone to perhaps get my heat on before he came to my home. Mind you I live in Whiteland, IN, and at the time of our conversation he was on a project all the way in Atlanta, IN which is over an hour drive to me. After attempting to resolve my problem over the phone, and after letting him know my newborn granddaughter was here, he agreed to come out tonight. In my experience with countless service companies I have never witnessed the compassion and concern Chris had for me and my family. I asked him what the trip and diagnostic charge would be, and to my suprise suprise was only $75. So Chris showed up, spent may be 20min diagnosing my problem to find out my furnace had been tripping a safety device he referred to as a "high limit". This switch monitors the heat of the internal heat exchanger. He used a neat tool that will extend thru the heat exchanger looking for any cracks or leaks that would cause this limit to trip. Unfortunately he found a crack in our 20yr old exchanger. He had to condem our furnace and disabled it so it would not release carbon monoxide into the air stream .,I which is highly dangerous and possible could have kept my family from waking up the next morning. If course he did not have access to furnace tonight. However what he did next was completely unheard of, he took a trip and picked us up a few safe electric heaters he let us borrow to get us thru the night until he could come back and replace our furnace, he provided us with a quote to replace the furnace only, and he also advised since the entire system was over 20yrs old, it may be a good idea to replace the air conditioner and components at the same time. He also made us aware that right now he is running a promotion where when you buy an at conditioner I could receive a free furnace, so if course we took advantage of that offer. Chris provided a quote which we promptly accepted. If you want to be treated well, and not taken to the cleaners by these other bigger companies, Carrico Climate Control is the place to go!! Chris makes you feel as part of the family. When considering having any hvac, water heater, light plumbing, and electrcal work perfomed Chris at Carrico Climate Control should be your first call. My total bill after hours including the use of the electric heaters was $175.00, in which Chris will deduct from our replacement cost. 5 star company for sure! Thanks again Chris

Andy B.

Mar 25, 2017

My furnace was shut down by another company because it was leaking carbon monoxide. Chris was willing to provide a second opinion. Chris arrived at the time promised. He started the furnace up, and used a professional carbon monoxide detector and it did not sense any at all. He also used a flexible camera and inspected the heat exchanger and found no holes or cracks. Originally I called the other company for service because my furnace quit working. The tech that came told me that a temp. switch was tripped because of the heat caused by a hole in my heat exchanger. He condemned my furnace, gave me a price to replace it and he left my family with no heat. Chris found the limit switch was intentionally damaged. He replaced the limit switch and I have had heat with no deadly gas released in the air. This was 3 months ago and my furnace is working great. Call this guy for honesty, integrity, and discounted rates compared to the bigger conpanies.

Maureen B.

Mar 25, 2017

I woke up without heat one night. I called Carrico Climate Control and he responded within the hour. His service was prompt, he communicated everything to me clearly, had the part available on his truck and had me up and running in no time. I would definitely recommend him for any ac/furnace repairs needed and would most definitely use his services again.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I have been in the trade for over 25 years, I started as a warehouse worker, promoted to installation tech, then service tech, salesman, estimator, field superintendent. I have held just about every position possible in a HVAC company. I noticed the extreme mark ups the company puts on their pricing. I understand that overhead, payroll etc has to be covered, but the margins they were making were huge. When I opened my doors, I decided to set my pricing half of industry standards. I will also ask that the consumer obtain a quote or two from other companies and typically I would cut my competitions pricing in half. I also work with my customers as much as I can so that I can bring comfort to their family, alot of times I find myself below half of my competitons pricing. I enjoy my work and take pride in what I do, I do not want to get rich, I sincerely work in this trade because I love it.If you have any HVAC, PLUMBING OR ELECTRICAL QUESTIONS OR NEEDS GIVE ME A CALL
What is your typical process for working with a new customer?
I don't know if there is a "typical process" I do know that thumbtack makes it a tad difficult to provide a complete, accurate, and reasonable quote, I am hoping thumbtack would allow the contractor to email or phone the customer to set up a time for a free in home estimate. If you have any HVAC, PLUMBING OR ELECTRICAL QUESTIONS OR NEEDS GIVE ME A CALL
What education and/or training do you have that relates to your work?
Most of my training was in the field by my big brother, he has been in the trade for over 40yrs, I have had schooling that includes updates of state, county, municipal codes, I continue to recieve training when any new technology is released. Of course I am certified by the EPA to reclaim, and dispose of refrigerantIf you have any HVAC, PLUMBING OR ELECTRICAL QUESTIONS OR NEEDS GIVE ME A CALL

Carrico Climate Control

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