FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Homeowners filing insurance claims will only be responsible for the cost of the deductible on their insurance policy, and will receive a FREE upgrade to the GAF Architectural shingle of their choice. We may also provide financial aid options to help defray the cost of your deductible such as a $100 referral bonus or short term financing (on a case-by-case basis).
- What is your typical process for working with a new customer?
As a project manager for J&M, there is nothing more satisfying to me than being able to help homeowners in my community receive the necessary services to insure the safety of their home and family. Initial roof inspections and evaluations are absolutely FREE, and with deep knowledge of the insurance claims process and very close working relationships with all insurance companies in the state of FL, I assure your complete peace-of-mind in offering my assistance with filing an insurance claim, attending all appointments with the adjuster(s) on-site, and proactively following up with the insurance company throughout the entire claims processes to insure a stress-free and timely procedure so you can get a beautiful new roof without even breaking a sweat. Storm damage can have a significant impact on the life of your roof. Get it repaired right away – and the right way – by calling J&M Roofing of Jacksonville, FL or Orlando, FL.
- What education and/or training do you have that relates to your work?
J&M Roofing Services has achieved status of Certified™ Weather Stopper® Roofing Contractor for GAF (Residential Roofing Products Division), North America's largest roofing manufacturer. They have pledged to insure that each customer receives their "best and safest choice" in roofing and are authorized to off the Weather Stopper® System Plus Ltd. Warranty.