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The women who deep cleaned my house and cleaned the fridge and oven did an excellent job. I will be using this same service again after the house is set up and furniture is placed. Just excellent value and quality.Oct 23, 2018Verified
Jenna and Sue were really amazing! They did a move out clean for my three bedroom 2 1/2 bath house and everything looks immaculate. They paid attention to detail and were very friendly. I would definitely recommend them to anyone if I we’re not moving I would use them for weekly cleaning.Aug 23, 2018Verified
Not professional at all. She need to learn how to do the job correctly and give 100% satisfaction to customer needs.May 20, 2018VerifiedAppalachian Maid Services LLC's reply
I am sorry you feel that way. I was at the home for over 2 hours, after the 20 hours we worked on the home, to ensure everything was perfect for you. You were still not able to give a straight answer on what you felt wasn't done right and your refusal to pay and cancellation of us coming back to clean whatever you felt wasn't done, prevented us from our normal level of service.
They were very sweet and did an awesome job! They didn’t mind me freaking out about my pets either. Definitely happy.Jan 17, 2018Verified
Don't know as they haven't come yet so can't say on the others yet. I am looking forward to working with them.Jan 16, 2018Verified
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- What is your typical process for working with a new customer?I typically give an estimate over the phone or email, them set up a date to come clean. The day of the first clean we do a walk through of the home so that I can get a feel of what the client's expectations are, any problem areas they want to make sure I hit, or rooms to stay away from. Then I start the clean and afterward set up a recurring clean schedule if one is needed.
- What education and/or training do you have that relates to your work?Although I started my business in 2017, I have been cleaning for about 7 years altogether. I constantly read about the industry and home materials to keep up with my education.
- How did you get started doing this type of work?I responded to an ad in the paper looking for people that liked to organize and clean, the rest is history as they say. I wouldn't change a thing about where it's led me either!