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He did not perform the list provided as part of the cleaning. The fans were not dusted. The bathtubs were not clean. The dinning room and mantel wasn’t dusted. He has not contacted me about my poor review. He’s what you get with them. Worst service I’ve ever paid for. Do not waste your money.Mar 5, 2019Verified
This is after a $200 deep cleaning. Gross. I want my money back. Do not hire them. This is after I complained and they came back.Mar 1, 2019Verified
Kole responded right away to my initial appointment request and all subsequent correspondence. He arrived to the home with another worker and did an incredible job cleaning my father's apartment. I would highly recommend ACS to anyone who appreciates a clean/organized living space.Dec 11, 2018Verified
I loved the work they did and I will be using them for my rental property. They brought my stove and refrigerator back to life.Mar 2, 2019VerifiedACS Kleaning Service's reply
They arrived when they said they would arrive. The kitchen looks great and the hardwood floors look great. The vacuuming job was sub-par. There was a couch pillow on the floor in the living room, a dog bone and pair of slippers on the floor in the bedroom. They vacuumed around those items instead of moving them. Additionally, the beds weren’t made. It is not included in their list, but for the cost I thought it would be. We’ve paid $40 less and had couch pillows picked up and beds made by other professionals. They also left our front door open when they left.Jan 11, 2019VerifiedACS Kleaning Service's reply
Hello Mallory, thanks for taking your time for the reviews. Bed making is not on the list we sent to you except it is requested by customers, we dont normally do that. We are concerned about clients satisfaction and at same time respects your privacy. The first thing i asked you the morning was if there is additional services you want us to address, you should kindly let us know. We are sorry about the door, i couldn't figure how to lock it without the keys, i tried so many times but couldn't. Once again thank you for liking what we did for you, we really appreciate that.
- What advice would you give a customer looking to hire a provider in your area of work?Before hiring any pro please take your time to check the customers reviews.