Hired 4 times
6 years in business
(Central Time Zone)
Mon - Fri
7:00 a.m. to 4:00 p.m.
Credit card, Cash, Square
We worked with Joel at Hooks after not knowing where to turn after our water heater suddenly starting leaking. With Thanksgiving upon us, we were unsure of what to expect in terms of a response/appointment. Joel was incredibly responsive and was luckily available the next day. He was punctual, genuine, and very knowledgeable. He walked us through our options and gave us a fair price for what ended up resulting in a water heater replacement. He made quick work of getting the new heater, installing it, and removing the old one — all in the same day. He was kind enough to share with us some maintenance practices to help extend the life of our new heater. We would highly recommend Joel and Hooks, and will absolutely be using them going forward for any future needs!Nov 21, 2018Verified
I was extremely happy with how professional this company is. They are very thorough. We had a difficult job and the issue was resolved. I’m so grateful.May 9, 2018Verified
Jerry K.May 25, 2018VerifiedHooks Service Corporation's reply
how can I have a 2 star review out of 5 when I haven't worked for you yet?
Angela M.May 11, 2018Verified
Joel and his crew were quick to respond to my request from initial bid to completion of work. When I called Joel, he responded immediately and was able to give me a quote after a texted him pictures of my project. Then we were able to schedule within a very reasonable timeframe. He arrived promptly that morning with all his tools. He and his crew worked most of the day to reframe a wall that my daughter had backed her car through between the house and the garage. (!) When they were done, I did pay immediately, but he could have invoiced me. I would definitely call him back.May 2, 2018