Legacy Termite Control
About this pro
16 years in business
8 hires on Thumbtack
Mary at Legacy called me immediately after I submitted my info on Thumbtack! Her caring and friendly response made me feel comfortable to trust Legacy. Eddy's thorough inspection was impressive. I appreciated the "encyclopedic" education I received! During the pressure-injection and spray treatments outside, in the attic and crawl-spaces, Eddy showed pride in his work by making sure it was done well. Danny replaced damaged fascia and the molding on an eaten door frame and at the bottom of porch posts. I'm thankful to God and Legacy that my house is now protected and looks beautiful.Mar 15, 2017Verified
The inspection/estimate was reasonable, and it was delivered promptly, by a conscientious person (i.e. - more detailed and thorough). The services were performed as per the agreement with no problems. The follow-up soil treatment was performed as per the agreement, so overall, the job was well done. Legacy also offered a "three year" guarantee as opposed to the competition's "two year guarantee. I am satisfied, and I would recommend this company.Oct 29, 2016Verified
Eddy did an excellent job, even treated areas I had forgotten about. He was very professional and made me feel comfortable that I was getting a job well done. Eddy arrived as scheduled, completed the work within the designated time and answered all my questions. I had two other quotes prior to selecting Legacy. Legacy gave me the best quote including the warranty. I cannot speak highly enough of the great service. I highly recommend Legacy for termite treatment/control. A very satisfied customer.Sep 12, 2016
Eddy was very professional and courteous. My wife and I were very impressed with his work, very clean and efficient. Great Company.Sep 6, 2016
I was very happy with with Legacy Termite Control, they are very professional and took their time to explain what exactly the steps they we're going to use to treat my termite issue and the safe chemicals the would be using. I would definitely recommend them to friends and family members if needed.Sep 6, 2016
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- What should the customer know about your pricing (e.g., discounts, fees)?Just as every home is unique, so is every termite infestation; for this reason an inspection must be performed at each property prior to determining the price. The inspection is free of charge, and a price quote is written up at that time and given to the owner. Our prices are competitive and fair; we do offer price matching if an alternate report is presented to us and we have determined that both quotes are comparable.
- What is your typical process for working with a new customer?I listen to the needs, expectations, and concerns of every customer. I give him or her several options and explain the process of each type of treatment until the customer feels adequately informed and confident. Before I leave the property, I also give them my card, including my cell phone number so that they know that I am just a phone call away if any more questions come to mind.
- What education and/or training do you have that relates to your work?Over the years, I have obtained an applicator's license, as well as an inspector's license from the State of California. Currently, my California Operator's license supersedes those previous licenses.