FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every tree and every property is different, which is why I always provide an in-person estimate for each job.
- What is your typical process for working with a new customer?
I personally respond to all inquiries within 24 hours. I then schedule an appointment to do a free estimate at your convenience, and at that time provide a written proposal for the work. If it is accepted, I schedule a time to complete the work.
- What education and/or training do you have that relates to your work?
I have worked in the tree service industry for nearly 30 years. I have also fulfilled the testing and requirements for the International Society of Arboriculture (ISA) Certified Arborist qualification and the Tree Risk Assessment Qualification. I continue to pursue professional development opportunities through the ISA and other industry forums.